Responsibilities / Tasks
- Proactively visit customers to identify opportunities to maintain the installed base up to date by offering solutions from the GEA Portfolio.
- Prepare and follow-up on commercial proposals for spare parts, service level and maintenance agreements, health checks, upgrades and retrofits.
- Execute the GEA Service strategy and GEA Service sales plan in close collaboration with the team.
- Provide support to Customers on technical clarification of the requirement, acting as a key interface between Sales, Service and internal stakeholders.
- Manage warranty cases in coordination with internal departments and factories.
- Support maintenance planning activities and spare parts identification for service agreements.
- Handle order confirmations, ensure accurate processing and follow-up on deliveries to ensure on-time delivery.
- This role will act as a key interface within a fast-growing organization with the potential to grow into a pure sales position in mid-term.
Your Profile / Qualifications
- Degree in Engineering, or experience in a related technical field, preferably Mechanical Engineering.
- Professional (Junior) in sales and Service support roles, preferably within the pharmaceutical or industrial manufacturing industry.
- Solid communication, interpersonal and presentation skills, with the ability to interact professionally with both internal stakeholders and external customers.
- Strong organizational and analytical skills, capable of managing multiple tasks and priorities in a structured manner.
- Ability to work independently while collaborating effectively within cross-functional teams.
- Service-oriented mindset, with a proactive and solution-driven approach to problem solving.
- Fluent Spanish and professional working proficiency in English ; Portuguese is considered a plus.
- Strong customer focus, with the ability to understand customer needs and translate them into effective internal actions.
- Proactive attitude towards spare parts, retrofit and service sales promotion.
- Willingness to travel occasionally (up to 30%) for customer visits, site activities or internal coordination.
- High level of ownership and accountability, with a collaborative and team-oriented mindset.
- Ability to work closely with Sales and Service teams to support market awareness and business development initiatives.
We offer:
- Attractive compensation package with versátil remuneration options (e.g. restaurant tickets, nursery)
- Private health insurance plan
- Employee Assistance Program
- Flexible working hours and the option for remote work (two days per week)
- 23 days of vacation per year
- Great work environment as part of a collaborative team
- Continuous internal training and career development opportunities, both nationally and internationally
- The opportunity to join a company recognized as a Top Employer 2026
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