Accelerate the possible by joining a winning Amcor team that’s transforming the packaging industry and improving lives around the world.
At Amcor, we unpack possibility through our innovative and responsible packaging to provide solutions that benefit our customers, our people and our planet. More than 10,000 consumers worldwide encounter our products every second and rely on us for safe access to food, medicine and other goods. We value their trust by making safety our guiding principle. It’s our core value and integral to how we do business.
Beyond this core principle, our shared values and behaviors unite us as we work together to elevate customers, shape lives and protect the future. We champion our customers and help them succeed. We play to win – adapting quickly in an everchanging world – and make smart choices to safeguard our business, our communities and the people we serve for generations to come. And we invest in our world-class team, empowering our colleagues to unpack their potential, because we believe when our people grow, so does our business.
As a Key Account Manager, you will lead strategic relationships with some of Amcor’s most important customers across Europe. Your mission is to maximize customer satisfaction, accelerate growth, and strengthen Amcor’s position—particularly within the meat and dairy packaging sector. You will identify new opportunities, expand share of wallet, and partner closely with internal teams to deliver sustainable, profitable business results.
Job Dimension & Scope
* Accounts: Key Accounts
* Internal Stakeholder Level: Strategic
* Geographic Focus: Continental Europe
Principal Accountabilities
Key Account Management
* Serve as the primary contact for designated key accounts across Europe.
* Build and maintain strong relationships with key decision‑makers and influencers.
* Understand customer needs, challenges, and strategic goals to shape tailored solutions.
* Align and coordinate with Global Key Account teams across Business Units to ensure a unified approach.
* Manage major accounts in the Meat & Dairy industry, focusing on growth in areas with low share of wallet.
* Track and report critical KPIs and account performance.
* Develop and execute comprehensive account plans to meet sales and revenue targets.
* Identify opportunities to upsell, cross‑sell, and introduce new products.
* Lead commercial negotiations, including pricing and contractual agreements.
Market & Industry Insight
* Stay informed on market trends, competitor activity, and industry developments—especially within the meat sector.
* Conduct targeted market analysis, providing actionable insights for internal teams.
* Identify emerging opportunities and potential risks.
Relationship Building
* Build strong partnerships with packaging machine manufacturers.
* Develop a deep understanding of EMEA retail chains, consumer dynamics, and supply chain processes.
Collaboration & Commercial Excellence
* Work closely with Product Development, Marketing, R&D, Catalyst, Operations, and Customer Service to support seamless execution.
* Maintain effective communication with customers to address issues, manage expectations, and enhance satisfaction.
* Promote best‑practice usage of Salesforce.com, PMDB, ANPos, and ValuePlus tools.
Forecasting & Reporting (IBP Tool)
* Prepare sales forecasts, budgets, and performance analyses via the IBP tool.
* Provide regular account updates and strategic recommendations to senior leadership.
Strategic Leadership
* Build long‑term partnerships with key stakeholders across customer organizations.
* Map decision‑makers beyond procurement to ensure full enterprise alignment.
* Maintain up‑to‑date business plans and customer strategies using Amcor tools.
* Lead major business negotiations, ensuring strong representation of Amcor’s interests.
* Guide and coordinate local sales teams to implement account strategies and deliver growth.
* Monitor business performance (volume & margin) and drive corrective actions when needed.
* Share market insights and customer preferences to support new product development.
* Support commercialization and launch of new products.
Key Performance Indicators
* Quality and execution of Key Account Plans
* Strength of talent bench within account teams
* Revenue growth and increased share of wallet
* Profit margin improvement
* Customer retention and Net Promoter Score (NPS)
Qualifications & Requirements
Education & Experience
* Degree in Sales, Engineering, Business (MBA preferred), or a related field.
* Minimum 5 years' experience in a large-scale B2B environment.
* Strong background in technical sales and/or general management.
* Proven track record of delivering sales growth and profitability.
* Excellent project and process management capabilities.
* Fluent in English & French; additional European languages are an asset.
* Ability to turn strategy into actionable commercial plans.
* Strong customer orientation and results-driven mindset.
* Excellent negotiation and decision‑making skills.
* High competence in data analysis, pricing, margin management, and KPI reporting.
* Comfortable working in complex, multinational matrix organizations.
* Ability to adapt quickly to market shifts and evolving customer needs.
* Deep understanding of brand customers and their growth drivers.
* Ability to lead and deliver growth within assigned territories.
About Amcor
Amcor is the global leader in developing and producing responsible consumer packaging and dispensing solutions across a variety of materials for nutrition, health, beauty and wellness categories. Our global product innovation and sustainability expertise enables us to solve packaging challenges around the world every day, producing a range of flexible packaging, rigid packaging, cartons and closures that are more sustainable, functional and appealing for our customers and their consumers. We are guided by our purpose of elevating customers, shaping lives and protecting the future. Supported by a commitment to safety, over 75,000 people generate $23 billion in annualized sales from operations that span over 400 locations in more than 40 countries.
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