Leading company in the sector of industrial data communication devices and solutions for over 45 years is looking for a inside sales and customer service proffesional.
General Responsibilities:
Mastery of the company ERP, Salesforce, and related systems.
To support the outside sales team in all markets while also managing and growing a base of smaller accounts for the organization.
Monitoring and reporting of sales, prospecting, and efforts related to assigned accounts as well as sharing market intelligence.
Organize Telemarketing activities.
Taking the lead in building customer sales proposals, presentations, and quotations.
Exceptional customer service skills, balancing customer/company needs.
Customer relationship management and building, via phone and electronic communication methodologies.
Excellent, and professional phone etiquette and demeanor.
Assist MD with reporting every month.
Assist MD with other duties.
Ability to handle small special projects as assigned.
Own and understand the purchasing process for Westermo Spain and Portugal.
Understand the Order Placement process.
Ability to understand custom clearings and shipping methods, for example, Incoterms.
Responsible for supporting financing and having contact with the finance department at HQ and the local accountancy firm.
Responsible for tax forms with support accounting firm and central finance.
Be involved in exhibitions.
Preferred Qualifications:
Two years of related experience preferred in a related field.
Data entry accuracy.
Ability to assist customers with basic product and solution selection a plus.
Excellent knowledge of Spanish and English language, both written and spoken is a
prerequisite; other language skills like Swedish or Scandinavian would be beneficial.
Ability to work a flexible schedule at times.
High level of proficiency in MS Office applications (Office365).
Proven organizational skills.
Unrivaled customer service and interpersonal skills.