Join to apply for the Last Mile Coordinator role at InPost España.
We are looking for a proactive and detail‑oriented Last Mile Coordinator to manage and optimize the delivery operations in North Spain. The main objective of this role is to ensure an efficient, cost‑effective, and customer‑focused delivery process. The Last Mile Coordinator will be responsible for monitoring daily performance, coordinating with delivery partners, and implementing operational improvements to guarantee service excellence.
Responsibilities and Objectives
* Own and manage last mile delivery operations, ensuring service excellence and cost optimization.
* Monitor and improve KPIs: on‑time delivery, total delivery cost, and customer satisfaction.
* Build strong relationships with delivery partners and resolve operational challenges quickly.
* Analyze operational data to identify trends and implement strategic improvements.
* Own planning and execution with precision and agility.
* Collaborate with cross‑functional teams to share best practices and drive continuous improvement.
* Act as a role model while actively investing in your own development to prepare for future opportunities.
Requirements
* Achieve the objectives of the department.
Key Skills
* Excellent attention to detail and ability to maintain focus under pressure.
* Deep knowledge of the logistics sector, especially Last Mile operations.
* Strong communication and negotiation skills.
* Proactive, autonomous, and capable of making decisions in dynamic environments.
* Comfortable working towards ambitious goals and adapting to change.
* Advanced Microsoft Office (Excel); data visualization and reporting tools such as Power BI or Tableau will be considered a strong plus.
* Experience with transportation management systems (TMS) and route optimization software.
* Fluent Spanish (written and spoken).
* Essential English communication capability for workplace interactions. Additional languages such as French, Polish, Portuguese, or Italian will be considered a plus.
* At least 3 years' experience in a similar position (Last Mile, Transport management, or delivery coordination).
Qualifications
* Degree in Logistics, Transportation, or Business (valuable but not mandatory); equivalent professional experience will be considered.
Benefits
* Language platform.
* Online platform for lifelong learning.
* Flexible remuneration services can be contracted.
* Because we don’t settle — we go further and multiply impact (10X Attitude).
* Because we design every transformation around real customer value (Passionate About Customers).
* Because we make things happen fast and smart — not perfect, but done (Go, Go, Go).
* Because we believe the future belongs to those who rethink what’s possible (Dare to Disrupt).
* Because we win together — diverse, collaborative, driven by one shared vision (One Goal, One Team).
Inclusive Culture
InPost has an Equal Opportunities Plan that promotes equality at all levels. We aim for equality in the company's workplaces, as it is focused on promotion, within and outside the company, as well as gender equality, diversity, equity and inclusion of people regardless of their abilities and conditions.
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