A degree
Relevant experience in people management
Relevant experience of communicating with a wide range of stakeholders, including your peers and leadership
Relevant experience in using data or anecdotal evidence to influence business decisions
Advanced proficiency in verbal and written English and local language
When you join Amazon as an Area/Shift Manager, you’ll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands-on role, you’ll learn about the complexity of operations at a general business and what it takes to make everything run seamlessly. While you implement your team’s approach to drive productivity, you’ll also work closely with your colleagues to address challenges, which means no two days will be the same.
Key job responsibilities
Promote a culture of safety and wellbeing
Analyze and implement corrective actions to make sure quality and productivity are at consistently high levels, and business objectives are met across all shifts
Support and lead a team and handle administrative work alongside building and supporting a strong team culture
Analyze performance and suggest process improvements to optimize work and improve customer service
Collaborate with other managers to standardize shift processes
A day in the life
You’ll work shifts and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across your site. You’ll also monitor and maintain process efficiency. Your days will always include prioritizing routine team management and daily operational tasks, alongside other tasks like individual escalations, process improvement work and wide-scale operational contingency planning.
About the team
Being a key part of the operations team involves working with colleagues in other teams and external partners to make sure we stay on track to meet our customer demands and targets. This will involve analyzing data and performance metrics with leaders in your business area, as well as discussing the operational pros and cons of technical improvements with engineers.
Puerto De Santa Maria, CA, ESP
Experience working with Lean, Six Sigma and Kaizen techniques
Experience working in another logistics environment
Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment