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Chief information officer

Pamplona
Further Group
Publicada el Publicado hace 17 hr horas
Descripción

Further Group is a private‑equity backed, fast‑growing specialist in cancer‑focused critical illness insurance and services. Headquartered in Madrid with international operations, we partner with global insurers, reinsurers, banks, and affinity organisations to improve access, outcomes, and economics of cancer care.

Position

The CIO will define and lead the Technology & Digital vision for the Group – transforming a largely manual, process‑heavy organisation into a scalable, data‑driven, automation‑enabled platform while remaining proportionate, secure, and compliant. This role goes beyond IT operations. The CIO will act as a strategic partner to the CEO, CFO, and Commercial leadership, translating business ambition into a coherent technology roadmap that supports growth, margin expansion, and operational excellence.

Responsibilities 1. Technology & Digital Vision
* Own and articulate a clear, multi‑year Tech & Digital strategy aligned to the Group’s commercial, operational, and regulatory objectives.
* Define what “good” looks like for the business in areas such as core systems architecture; data, analytics, and reporting; automation and workflow orchestration or AI‑enabled decision support and efficiency.
* Act as a thought leader internally, helping senior stakeholders understand what is possible with modern technology.
2. Transformation & Automation
* Identify and prioritise high‑impact opportunities to reduce manual effort within different departments.
* Drive the transition from incremental improvement to step‑change transformation where justified.
* Leverage automation, low‑code/no‑code, and AI tools in a controlled, value‑led way.
3. Data, AI & Insight
* Establish a robust data strategy.
* Introduce practical AI use cases such as document ingestion and triage, claims and case workflow support and risk, pricing, or operational insights.
* Ensure explainability, auditability, and regulatory appropriateness in all AI usage.
4. Architecture, Systems & Vendors
* Own the end‑to‑end systems landscape, including core operational platforms (CRM, policy admin, claims, data); integration architecture and APIs; cloud infrastructure and security.
* Lead vendor strategy.
5. Governance, Security & Risk
* Ensure technology operations meet required standards.
* Work closely with Risk, Legal, and Compliance to embed proportionate controls without stifling innovation.
* Act as a senior point of accountability for tech‑related risks.
6. Leadership & Operating Model
* Lead, mentor, and upskill the existing IT/Technology team.
* Build a credible technology function that is respected by the business and trusted by external partners.
* Decide where specialist capability should be internal vs external.
Qualifications
* Senior technology leadership experience (CIO, CTO, Head of Technology, or equivalent).
* Background in Insurance, Financial Services, or other regulated/complex environments preferred but not mandatory.
* Demonstrated experience leading technology transformation, not just IT operations.
* Experience modernising manual or legacy‑heavy businesses is highly valued.
* Exposure to PE‑backed or growth‑oriented environments is a strong plus.
* Excellent written and verbal communication skills in English.
* Strategic, commercial, and pragmatic – able to balance ambition with execution.
* Comfortable challenging the status quo and raising the bar on what the business expects from technology.
* Able to translate complex technical ideas into clear business language.
* Calm, credible presence with regulators, investors, and partners.
* High integrity and strong ownership mindset.
What we are offering

We are looking for talented professionals who want to work in a hybrid working mode, where you can enjoy the best of both worlds: three days in the office and two days at home. You will also benefit from a competitive compensation package that rewards your performance and skills. As part of our team, you will collaborate with colleagues from different countries and backgrounds, share your expertise and learn from theirs, work in a modern, open‑plan office in a beautiful building in central Madrid, close to transport hubs, and enjoy complementary fruit, tea and coffee to keep you energized. We also offer attractive employee benefits, including Cobee for social benefits and flexible compensation, as well as Wellhub, a platform designed to support your well‑being and promote an active, healthy lifestyle. If this sounds like the ideal job for you, don't hesitate to apply now! We are looking forward to hearing from you!

Why us?

We believe passionately that employing a diverse workforce is central to our success. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital, or disability status.

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