About Us
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game. For more information, xsolla.com
About the Role
We are looking for an IT Project Manager to join the Monetization unit and drive the successful delivery of complex partner projects. You'll be overseeing a portfolio of multiple parallel projects — there's real complexity here, and room to bring your own structure to it.
You'll work closely with frontend developers, QA engineers, product managers, and client-facing teams. Being able to speak both business and technical, hold context across multiple workstreams, and keep everyone aligned is what makes this role click.
You'll be expected to bring structure and clarity to ambiguous situations, make sound prioritization calls under pressure, and keep delivery on track. If that sounds like your kind of challenge rather than a reason to hesitate, we'd love to hear from you.
Key Responsibilities
Delivery & Epic Management: Own the full lifecycle of epics: define statuses, manage valid transitions, and ensure epics are accurately structured, labelled, and up to date at all times
Delivery & Epic Management: Together with the Engineering team continuously improve the process for working with epics, including ticket types, labelling conventions, content standards, and formatting
Delivery & Epic Management: Prioritize tasks for the team and adjust scope and ticket types as project requirements evolve
Delivery & Epic Management: Manage scope changes at both the project and individual task level, ensuring impact is assessed and communicated
Planning & Resource Management: Plan team capacity and workload when new projects are initiated, balancing priorities across concurrent deliveries
Planning & Resource Management: Estimate resource requirements and negotiate deadlines with project managers to ensure realistic and achievable commitments
Reporting & Stakeholder Communication: Act as the link between the development team and a wide range of stakeholders: collect ETAs, validate them, and communicate progress clearly
Reporting & Stakeholder Communication: Provide regular progress reporting on development timelines within projects, giving clear visibility to all stakeholders
Reporting & Stakeholder Communication: Prioritize the team's backlog continuously, provide justified and transparent priorities, and align them with the product manager
Reporting & Stakeholder Communication: Build and improve collaboration processes with project managers and external partners
Reporting & Stakeholder Communication: Engage with the product vertical on business topics, acting as a bridge between delivery and product strategy
Reporting & Stakeholder Communication: Prepare guidelines and documentation for other teams explaining how the Monetization IT (MIT) team operates
Team Leadership & Culture: Run daily stand-ups and keep the team's rhythm consistent
Team Leadership & Culture: Co-facilitate retrospectives with the tech lead and drive continuous improvement
Team Leadership & Culture: Organize team activities and maintain a positive team atmosphere, including non-technical retrospectives, celebrations, and team-building moments
Team Leadership & Culture: Champion Agile/Scrum practices, facilitating sprint planning, retrospectives, and continuous improvement cycles
What We're Looking For
3–5 years of experience in IT project or delivery management within a large, complex organization
Experience in delivering IT projects (preferred)
Strong stakeholder management skills, with the ability to influence and align diverse groups across business and technology
Experience working with cross-functional teams in a matrixed environment
Hands-on experience managing backlogs, epics, and delivery workflows in tools such as Jira or Confluence
Excellent communication, facilitation, and problem-solving skills
Experience with/ being ready to be working with distributed, cross-timezone teams, with a flexible approach to async communication and scheduling (preferred)
Fluency in English (min B2 is a must)
Benefits
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, unlimited Versátil Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we're not just building a business; we're cultivating a community that values creativity, collaboration, and the transformative power of play.
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