Overview Service Owner - Project Manager role at Fluendo. This role is to join the Product team, responsible for the strategy, roadmap, and feature definitions of the company\'s products. The core mission is to manage demand from different business units, balancing business needs with technical constraints. A service is defined as any multimedia project (like guidance, staff augmentation, or bug fixing) that leverages the company\'s expertise in multimedia technologies and GStreamer.
Responsibilities Delivery & Consulting Ownership: Supervise the service delivery lifecycle from inception to closure, ensuring quality deliverables and managing client expectations and conflicts.
Squad Management: Lead, motivate, and guide a multidisciplinary team on Agile practices and self-organization. Drive continuous improvement through retrospectives, eliminating waste, and promoting the use of AI tools. Facilitate conflict resolution.
Operational Management: Define requirements and content generation. Translate the Technical Product Manager\'s vision into operational criteria, prioritize tasks based on business needs vs. technical constraints, and monitor compliance with service agreements. Deliver weekly team performance data and insights to the Product Manager and the Business Unit Manager.
Requirements Education: University degree in the IT field.
Experience: 4+ years in software development, including 2+ years in professional Project Management, Product Ownership, or as a Scrum Master.
Experience managing highly complex projects that require a technical background and involve cross-functional teams.
Deep knowledge of the product life-cycle and Agile project management methodologies.
2+ years of experience managing relationships with clients.
Hard Skills: Project Management, basic Linux knowledge, GIT workflows, user-level CI/CD understanding, and advanced Jira and Confluence usage.
Languages: English and Spanish.
Soft skills: proactive, organized, and engaged team player who is open to development, possesses strong time management and conflict resolution abilities, and can effectively influence and negotiate across all organizational levels.
Highly Valued Scrum Master, Product Owner, ISTQB/TMap, or PMP/Project Management post-graduate certificates.
Key Benefits (Perks) Offices in Barcelona city center.
Flexible working hours (entry 8h to 10h) and shorter/intensive Fridays.
Telecommuting policy and up to 30 days per year to work abroad.
25 working days of holiday.
Private medical insurance.
Personal development policy: 2 days off, a personal budget for conferences/courses & language lessons.
Phantom Share Options and Flexible Retribution.
Seniority level Not Applicable
Employment type Full-time
Job function Information Technology
Industries: Technology, Information and Internet
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