With over 40 years of heritage, we’re an agile, fast growing, Cloud company that is on a mission to redefine Enterprise Resource Planning (ERP) for mid-market people-centric organisations.
With our innovative, self-driving, adaptive and intuitive software, our customers can spend more time on meaningful high-value work.
Job Description We are seeking a strategic, customer-focused Director of Industry Product Management to lead the development of differentiated ERP capabilities for the professional services industry. This is a senior individual contributor role ideal for someone who thrives on the dynamics of the professional services space, cross-functional influence, and product innovation.
You will work closely with horizontal product managers (e.g., Financials, HR, Procurement, Projects) to ensure our platform delivers end-to-end support for the evolving needs of mid-market professional services firms.
You will bring new products to market to drive further cross sell into the existing customer base and champion the development of new capabilities that will increase win rate and customer satisfaction with our core offerings. You will drive thought leadership in what the next generation of automation solutions can bring to the professional services space to help our clients compete and win.
The ideal candidate is someone who thrives in collaboration, always putting the customer experience at the center of decision-making. Define and maintain a comprehensive industry roadmap for professional services, aligned with customer needs, market trends, and regulatory requirements.
Translate industry-specific workflows and pain points into actionable product requirements across ERP modules. Gather, document, and validate detailed product requirements based on customer interviews, market research, and regulatory analysis.
Identify opportunities to embed predictive analytics, intelligent workflows, and decision augmentation into professional services use cases to allow our users to focus on what matters.
Act as the industry voice in product planning conversations with horizontal product teams.
Collaborate with Product Marketing, Sales, and Customer Success to support evangelism of our product strategy, to assist with go-to-market strategies, enablement, and to drive customer engagement.
Monitor competitive offerings, market shifts, and compliance trends to inform product differentiation.
Product Execution Support
Contribute to discovery, validation, and launch activities in collaboration with UX, engineering, and operations teams.
Deep understanding of professional services business models, including project-based delivery, utilization, billing, scheduling and compliance.
Experience with ERP or PSA platforms
Familiarity with mid-market services firms and their operational challenges.
Familiarity with in AI-driven or data-rich product environments.
This role can be based remotely in Spain or Portugal.
With us, you’ll be surrounded by a high-performance team that supports your authentic self and celebrates your uniqueness.
balance - with our Flexible Leave Paid Time Off policy, remote working opportunities, Global Wellbeing Days, and other great benefits
talented colleagues, role models and mentors - work, learn and be inspired by some of the best talent in the software industry
a commitment to sustainability - with initiatives such as our Environmental, Social, and Governance strategy and Act4Good programme
a safe and inclusive working environment – supported by our Employee Resource Groups, which are open to all.
If you would like to know more about our commitment to diversity, visit our blogs:
This role may require security clearance required for customer projects and access to sensitive (customer) data. Subject to applicable local laws, such security checks may require disclosure of personal information including criminal record declaration, right to work, personal identification and work history. No worries – we'll handle it according to local privacy laws and keep your information safe.