MTS Globe is the biggest independently owned incoming company in Europe. Our network includes 66 destination offices in 22 countries in and around the Mediterranean Sea, the Atlantic Ocean, North Africa, the Black Sea, the Arabian Gulf, and Mexico's Caribbean Coast. Since its foundation in 1967, MTS Globe has built a strong market presence in 27 source markets in Europe and North America. It serves over 5.3 million customers with 27 million overnights per year in over 12,000 hotels. 250 clients have chosen MTS Globe as their preferred destination partner, enjoying high satisfaction due to reliable service levels, customized solutions, advanced technological integrations, individual attention, and the best quality-price ratios. Our team comprises 900 employees from 25 nationalities, supported by local shareholder partners and central experts to ensure superior value for all clients. Our vision is to expand the network, create new business models, and adapt to a changing distribution environment through satisfied clients, true partnerships, and innovative IT solutions.
We are seeking a Groups Agent to join our team in Santa Susanna. The successful candidate will coordinate groups and events, organizing and following up on event details.
Responsibilities:
* Plan and create tailor-made offers.
* Create standard pricing tables for excursions and transfers.
* Prepare and send detailed proposals and PowerPoint presentations to clients.
* Negotiate prices with suppliers.
* Secure and book accommodation, transportation, venues, and activities.
* Provide detailed reports prior to events, ensuring all involved have necessary information.
* Organize and implement tour groups, incentives, meetings, and events.
* Follow up on events before, during, and after with clients.
* Maintain contact with travel agencies, OTAs, etc.
* Minimum 3 years of experience in a similar position.
* Degree in Tourism or related field.
* High level of English (German is a plus).
* Relevant training in Event and Groups Management is highly valuable.
* Experience in managing large events is highly valuable.
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