PbRole /b: IAM Service Manager /ppbSkills : /bIAM controls, ITIL concepts andGDPR, PCI DSS, NIST Cybersecurity Framework, and ISO/IEC 27001. /ppbLocation /b : Madrid Spain (Remote) /ppbType : /b Permanent /ppbLanguage Requirement /b : Spanish C1/C2 and English C1/C2) /ppbSalary : /b as per market /ppbr/ppbr/ppWe are at Coforge hiring for IAM Service Manager with IAM controls, ITIL concepts and GDPR, PCI DSS, NIST Cybersecurity Framework, and ISO/IEC 27001 /ppbr/ppbJob Responsibilities /b /pulliOversight of the operation of IAM controls executed tactically in IAM space. /liliLead submission of evidence and discussion holding from technical expertise with external/internal audit. Ensuring quality checks and submissions are completed for all tactical controls as required. /liliAccountable for maintaining strategic alignment though effective communication, stakeholder engagement, and coordination with the global teams. /liliDeveloping and enforcing control policies and procedures to govern user access to systems, applications and data ensuring that access privileges are aligned with job roles, responsibilities, and business requirements. /liliSupport the Cyber Security Delivery function of San UK. You will be responsible for improving customer service experience in relation to Cyber Security vendor services provided by our external third parties (such as Client Digital Services). /liliResolving escalated issues through coordination with other departments and key stakeholders. /liliEffectively represent the UK's interests within the global operating model, ensuring any deviations or peculiarities in periodic reporting is duly understood and accepted. /li /ulpbr/ppbMandatory Skills /b /pulliService level assessment and management. Previous experience with third party engagement. /liliFamiliar with ITIL concepts and methodology. /liliStrong understanding of IT and Cyber BAU operations and change management. /liliExperience working in a regulated environment. /liliExperience managing a team. /liliStrong risk management and risk assessment skills. /liliData analysis and reporting skills relating to vendor performance metrics and cost savings exercises. /liliIn-depth knowledge of data privacy laws and industry standards such as GDPR, PCI DSS, NIST Cybersecurity Framework, and ISO/IEC 27001. /liliContract management. The ability to negotiate and manage contracts and Service Level Agreements (SLAs) that include specific cybersecurity clauses, breach notification timelines, and audit rights etc. /liliStrong communication and teamwork skills with confidence to be an effective team leader /liliStrong time management, adaptability, and organisational skills. /liliProblem-solving, critical thinking, and creativity skills are essential when managing a rapidly and constantly changing environment. /li /ul