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Systems support coordinator

Càrcer
Radisson Hotels
Publicada el 21 agosto
Descripción

The Revenue Systems Trainee will be responsible for the implementation and the accuracy of the hotel revenue strategy across the key Revenue related systems including CRS, PMS, S&C, IDeaS G3, 3rd party partner plus any add-ons or related systems. The scope includes supporting the Revenue Team on daily rates and contracted rate implementation, room availability and inventory allocations across all distribution streams. In addition, the Revenue Systems Coordinator will perform regular audits across systems to ensure system accuracy. The Revenue Systems Trainee will work with the Revenue Team to drive Total Profitable Revenue, focusing on the right price at the right time for the right business via the right channel at the right cost mantra.Key Responsibilities:
Pricing & Yield Management
– Ensure RMS/Revenue Manager pricing recommendations and decisions are implemented across channels/systems (restriction, overbooking, allotment, pricing changes, rate parity, etc…). 25%Channel Maintenance
– Open/Close, adjust free-sale FIT/Wholesaler rates and availability via channel manager (or operator’s extranets), maintain and update the channel manager accordingly (when applicable). 25%Rate Management
– Load new rate requests (as per SLA) including, but not limited to:
corporate negotiated rate, FIT/Wholesaler, group rate, pricing structure, room types, 3rd party partners rollout, loyalty offers, promotional activities, etc… 25%CRS Auditing
– Ensure CRS accuracy through audit. 15%Support the implementation
of key Revenue Optimization related projects including, but not limited to, new pricing model, room types, EMMA, etc... 10%A successful trainee:
Is fluent in English both written and spoken, another European language is a plusGood communication and social skillsGood team playerTrustworthyWell organized with an eye for detailFlexible and co-operativeExcellent Microsoft Office skillsIs self-driven and is able to think outside and inside the boxRequirements:
Education:
currently studying Bachelor or Master degree in Hospitality or Business AdministrationLanguage skills:
Fluent in English both written and spoken, another European language is a plus
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