We are looking for a Field Service Engineer for our Team in the Madrid region covering the technical maintenance for Products in Diagnostic Imaging and Ultrasound!
GE Healthcare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition turn ideas into worldchanging realities and join an organization where every voice makes a difference and every difference builds a healthier world.
All resources and logistics required to perform services and maintenance activities on customers site / property. These activities contribute to maintain repair and refurbish sold or existing products. Includes all types of maintenance service (preventive and remedial) manage maintenance facilities and field services engineering. Accountable for the quality of own work. Subject to direct operations supervision / prescribed work instructions / systems checking. Executes within a welldefined operations framework. There is generally a step by step sequence of standard operational tasks which need to be followed to achieve an end result.
Job Description
Roles and Responsibilities
Maintain all models specific to a modality in the assigned area
Perform total system level troubleshooting on complex multisymptom problems
Communicate clearly with endusers and department managers on equipment status; maintain customer satisfaction
Assist in Account Sales visits help train others where necessary and identify Sales opportunities and communicate them to account team
Assist in the growth and direction of business in geographic area
Responsible for Warranty and PMS contract cost control
Responsibly complete all administration tasks on time (e.g. ensure timely completion of FMIs and PMS inspections documentation for assigned accounts)
Play a leading role in complex and multifunctional rooms
Share best practices
Maintain effective quality systems and programs compliant with ISO 9001 standard according to the GE Service Quality Policy Statement.
Required Qualifications
A diploma Bachelors or Masters degree in Electronics Electromechanics or Biomedical Engineering Technology or solid experience as a Field Service Engineer in medical technologies
Experience in electromedicine or imaging (healthcare sector)
Good technical skills with a systematic and thorough approach to problem solving
The ability to plan and organize your work own effectively and to work with minimal direction
Excellent interpersonal listening and customer service skills you can deal with differences of opinion tactfully and effectively and you influence rather than direct
Good knowledge of English language to properly play the information successfully attend training courses and allow fluent communication in this language
Desired Characteristics
The ability to manage other people and resources
A strong business acumen you have a good understanding of the factors that influence customer behavior
Inclusion and Diversity :
GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race color religion national or ethnic origin sex sexual orientation gender identity or expression age disability protected veteran status or other characteristics protected by law.
We expect all employees to live and breathe our behaviors : to act with humility and build trust; lead with transparency; deliver with focus and drive ownership always with unyielding integrity.
Total Rewards :
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into worldchanging realities. Our salary and benefits are everything youd expect from an organization with global strength and scale and youll be surrounded by career opportunities in a culture that fosters care collaboration and support.
LIHybrid
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Additional Information
Relocation Assistance Provided : No
Key Skills
MobileIron,Robotics,Field Service,Mechanical Knowledge,Sonography,IP Networking,Schematics,Mechanical Engineering,Medical Imaging,Human Resources,Programmable Logic Controllers,Troubleshooting
Employment Type : Full-Time
Experience : years
Vacancy : 1
Field Service Engineer • Madrid, Madrid, Spain
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