* Location: Madrid or Remote within Spain
* Work Model: Remote (Spain-based) or Hybrid after onboarding
* Permanent Contract | Full-time (39h/week)
* Salary: €20,000 gross per year
* Start Date: ASAP
Represent Performance. Deliver Excellence. Embody Prestige.
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About the Opportunity
A globally recognized luxury and sports car manufacturer is seeking a Brand Ambassador to deliver an exceptional customer journey to its exclusive clientele.
This is not just a customer service role — it is an opportunity to represent a brand defined by precision engineering, innovation, and timeless design. Every interaction should reflect the sophistication and excellence associated with the luxury automotive world.
Your Mission
* Deliver a premium, personalized customer experience via phone and email.
* Provide product guidance, service support, and technical assistance with confidence and professionalism.
* Act as a trusted brand representative, ensuring each interaction meets the highest standards.
* Offer tailored solutions while maintaining discretion and attention to detail.
* Collaborate cross-functionally to guarantee seamless resolution of inquiries.
Your Profile
* Native or bilingual Austrian German (mandatory).
* Advanced English (minimum B2).
* Residence in Spain (Madrid-based candidates welcome; remote within Spain available).
* Strong affinity for luxury automotive and performance brands.
* Excellent communication skills with a polished and professional approach.
* Experience in premium sectors (luxury retail, hospitality, automotive, high-end services) is valued.
* Higher vocational education preferred.
What We Offer
* Permanent contract from day one.
* Fully paid onboarding program (3 weeks, 09:00–18:00).
* Monday to Friday schedule, rotating shifts between 08:00 and 20:00.
* Option to work remotely from anywhere in Spain (equipment provided).
* Opportunity to join our Madrid office (Puerta de Toledo / Pirámides) under a hybrid model if preferred.
* Career development within an international company supporting prestigious global brands.
Your Growth Is Our Mission
At Foundever, we invest in professional development and employee well-being. We cultivate a culture of excellence, collaboration, and continuous growth.
Create exceptional moments. Represent distinction. Join #FoundeverLife.
Foundever is committed to equality, diversity, and inclusion. xsgfvud We maintain a zero-tolerance policy toward harassment or discrimination and promote blind CV screening.