SEPHORA Madrid, Community of Madrid, Spain
Join or sign in to find your next job
Join to apply for the RETAIL OPERATIONS SPECIALIST role at SEPHORA
SEPHORA Madrid, Community of Madrid, Spain
Join to apply for the RETAIL OPERATIONS SPECIALIST role at SEPHORA
Job ID: 265354
The Retail Operations Specialist supports the day-to-day activities of the retail business to ensure smooth and efficient store operations. This role acts as a key link between corporate teams and store locations, helping to implement processes, support sales initiatives, optimize store performance, and ensure consistent customer experiences across all retail channels.
Responsibilities
* Support the execution of retail initiatives, promotions, and product launches across all store locations.
* Communicate operational updates, policies, and best practices to store managers and associates.
* Control communication from all the departments to the retail teams via INSIDE platform, to insure eficient understanding, and respect of deadlines & defined standards.
* Monitor store performance metrics (sales, foot traffic, conversion rates) and client experience KPI's (recruitment, C&C, …) and identify opportunities for improvement.
* Support the trainings, tools, and resources to enhance store staff productivity and customer service.
* Assist with store opening, relocation, and renovation projects as needed.
* Troubleshoot store issues and provide solutions in coordination with internal teams.
* Maintain updated documentation for processes, training manuals, and operational guidelines.
Company Overview
SEPHORA has been changing the face of prestige cosmetics since its debut in 1970s Paris. Sephora was acquired by luxury group Moët Hennessy Louis Vuitton (LVMH) in 1997 then launched stateside in 1998, and is currently home to 200 world-class brands - including its own private label, SEPHORA COLLECTION. Sephora's curated assortment features more than 14,000 products including makeup, skin care, perfume, hair care, body, professional tools and more. Sephora is the beauty education hub, offering consultations at the Beauty Studio, a variety of complimentary classes, one-on-one service from Personal Beauty Advisors, and exclusive retail technology SKINCARE IQ, COLOR IQ, and FRAGRANCE IQ. Sephora is an international force in beauty, and its award-winning website and ever-growing presence on social-media make it the world's premier digital beauty destination.
Seniority level
* Seniority levelEntry level
Employment type
* Employment typeFull-time
Job function
* Job functionSales and Business Development
* IndustriesRetail, Personal Care Product Manufacturing, and Retail Luxury Goods and Jewelry
Referrals increase your chances of interviewing at SEPHORA by 2x
Get notified about new Retail Operations Specialist jobs in Madrid, Community of Madrid, Spain.
Madrid, Community of Madrid, Spain 3 weeks ago
Madrid, Community of Madrid, Spain 1 month ago
Madrid, Community of Madrid, Spain 3 weeks ago
Madrid, Community of Madrid, Spain €24,000.00-€35,000.00 2 months ago
New Retail Catagory Operations Manager(A163963)
Madrid, Community of Madrid, Spain 6 days ago
Madrid, Community of Madrid, Spain 3 weeks ago
Madrid, Community of Madrid, Spain 5 days ago
Madrid, Community of Madrid, Spain €20,000.00-€25,000.00 2 months ago
Madrid, Community of Madrid, Spain 2 days ago
Las Rozas de Madrid, Community of Madrid, Spain 1 week ago
Madrid, Community of Madrid, Spain 1 day ago
Madrid, Community of Madrid, Spain 1 week ago
Madrid, Community of Madrid, Spain 1 month ago
Junior Operations Manager - Portuguese speaking (m/f/d)
Madrid, Community of Madrid, Spain 8 hours ago
Venue Reporting & Operations Manager (English speaking)
Madrid, Community of Madrid, Spain 2 weeks ago
Retail & Hospitality Auditor (Spain & Gibraltar)
Madrid, Community of Madrid, Spain 2 months ago
Head of Partner Manager/Sales Operations
Madrid, Community of Madrid, Spain 2 months ago
Madrid, Community of Madrid, Spain 2 weeks ago
Operations Manager Consumer Lines Iberia
Madrid, Community of Madrid, Spain 2 weeks ago
Madrid, Community of Madrid, Spain 5 days ago
Operations Manager Credit Spain & Germany (Hybrid)
Madrid, Community of Madrid, Spain 4 days ago
Madrid, Community of Madrid, Spain 1 month ago
Madrid, Community of Madrid, Spain 2 weeks ago
Madrid, Community of Madrid, Spain €50,000.00-€50,000.00 1 week ago
Madrid, Community of Madrid, Spain 2 weeks ago
EJECUTIVO DE CUENTAS FIDELIZACIÓN RETAIL DIRECT
Madrid, Community of Madrid, Spain 5 days ago
EJECUTIVO DE CUENTAS FIDELIZACIÓN RETAIL DIRECT
Madrid, Community of Madrid, Spain 5 days ago
Manager, Brand Standards & Operations Approvals
Madrid, Community of Madrid, Spain 5 days ago
Special Operations Manager - Spain (f/m/d)
Madrid, Community of Madrid, Spain 1 month ago
Manager/Sr Manager – Strategy & Operations Consulting
Madrid, Community of Madrid, Spain €50,000.00-€65,000.00 6 days ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr