Position Description: Work Model: 100% onsite English: C1 minimum mandatory The IT Technician will play a crucial role in ensuring the smooth operation of hardware, software, and networking components, as well as addressing any IT-related issues or concerns. He will be under the responsibility of a more experienced technician. SKILLS, EXPERIENCE AND KNOWLEDGE REQUIREMENTS ▪ Bachelor's degree with specialization in Information Technology, Computer Science, or related field preferred. ▪ Proven experience as an IT Technician or similar role, with a strong understanding of IT systems, infrastructure, and technologies. ▪ Proficiency in installing, configuring, and troubleshooting hardware, software, and networking components. ▪ Solid knowledge of operating systems (e.g., Windows, IOS, Android), productivity software (e.g., Microsoft Office 365), and network environment. ▪ Microsoft Intune ▪ ServiceNow ▪ Strong analytical and problem-solving skills, with the ability to diagnose and resolve technical issues effectively. ▪ Excellent communication and interpersonal skills, with the ability to interact professionally with clients, colleagues, and suppliers. ▪ Ability to work independently and collaboratively in a fast-paced environment, managing multiple priorities and deadlines. ▪ Two languages need to be spoken: Spanish and English (C1). French is a plus. ▪ Certifications are a plus. ▪ 100% on site role (no remote work) Your future duties and responsibilities: LI-JC10 Skills: English Intune Jira ServiceNow Spanish What you can expect from us: Together, as owners, let’s turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction. Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team—one of the largest IT and business consulting services firms in the world.