Contract & CompensationContract: 32 hours/week (night shifts), 4 nights/week, rotating rest days (Mon–Sun)Salary: €1,586/month (gross) + performance bonusesVacation: As per collective agreement (convenio)Perks & Incentives: Team bonus for every 5-star OTA review + additional bonus linked to revenue KPIsAbout Anfitrión MarbellaAnfitrión Marbella is an intimate, art-infused boutique hotel with 19 carefully designed rooms and a bespoke concierge approach. We deliver serene, discreet, guest-centric hospitality. We’re looking for a meticulous Night Auditor who combines warm service with numerical rigor and operational calm.Role SummaryYou own the hotel during the night: guest arrivals and departures, safety, accuracy of the day’s figures, and seamless handover to mornings. You’ll run the night audit, resolve guest needs, and ensure legal and brand standards are met.Key ResponsibilitiesExecute late check-ins/outs and handle emails/calls with a warm, efficient approachRun the night audit: reconcile PMS figures, payments, folios; close the day; no-shows; cash and shift reportsSecurity & safety: periodic rounds, incident logging, emergency response per SOPsFinancial accuracy: process payments, verify postings, balance cash/card transactionsReporting: prepare daily management reports and distribute to departmentsSystems: keep PMS up to date (bookings, allocations, guest profiles; e.g., CloudbedsLegal compliance: send “partes de viajeros” (Hospederías) to authorities and complete required registersReservations: respond to enquiries, provide accurate info/quotes, and capture direct bookingsStandards & confidentiality: follow brand SOPs; protect guest and company data (GDPR)What You’ll Bring (Must-Haves)Experience: 1+ year in Front Desk / Night Audit (boutique or upscale preferred)Languages: Fluent Spanish & English (spoken and written)Numerical rigor & detail: you spot discrepancies and fix them before sunriseAutonomy: confident working solo at night; sound judgment in unusual situationsTech: comfortable with PMS and MS Office (Excel/Word); email & OTA portalsAvailability: nights, weekends, and holidays as scheduledRight to work in SpainNice-to-Haves (Valued)PMS experience with Cloudbeds, Opera, or MEWSKnowledge of Marbella area and concierge-style recommendationsAdditional languages: French, German, Arabic, RussianFirst-aid basics; incident reporting familiarityDriver’s licenseHow We Measure Success (KPIs)Zero-error or near-zero error night audit closuresResponse times to guest requests within agreed SLAsPositive review mentions of night service; contribution to 5-star OTA reviewsClean, on-time handover to the morning team with clear reportsApplicationPlease email your CV (PDF) to adm@villamarina.es with subject: “Night Auditor – Anfitrión Marbella.” Include a short note on: (1) your PMS experience, (2) languages, and (3) earliest start date.