Presales Engineer (Digital Media – Streaming & Cloud Services)
Location: Madrid, Spain / Hybrid
Reports to: Head of Digital Media
CrossMedia is a leading provider of cutting-edge Digital Media solutions and cloud-based services, specializing in content distribution, cloud infrastructure, digital transformation, and media workflows. We serve sectors including Media and OTT, corporate, government, entertainment, and Sports. As part of ES Media Group, which also includes divisions in cinema equipment rental (Film Store Rental) and library migration/content services (Memnon / LMH), CrossMedia leverages synergies across broadcast and digital media, providing OTT innovation and value globally.
Crossmedia is the digital brand of Crosspoint, a provider of broadcast equipment sales, rental, and systems integration services in Spain, serving live events, e-sports, corporate, and government sectors. The company is part of ES Media Group. Our HR services support all ES Media Group companies across the UK, Europe, New Zealand, and the USA.
We are seeking a Presales Engineer to join our team in Spain, preferably Madrid or nearby. This role involves providing technical consultancy, designing cloud solutions, and supporting customer engagement throughout the sales process. Responsibilities include:
* Providing technical support during presentations, meetings, and proposals as a cloud and digital solutions expert.
* Specializing in cloud technologies, digital transformation frameworks, and system integrations through ongoing training and certifications.
* Preparing and delivering documentation such as proposals, tenders, RFIs, and RFPs.
* Leading customer presentations, live demos, and proofs of concept for digital solutions and cloud platforms.
* Representing CrossMedia at industry events, trade shows, and partner conferences.
* Acting as a liaison between manufacturers, cloud providers, and clients to ensure seamless technical communication.
* Staying updated on emerging trends in cloud tech, automation, and digital workflows to offer innovative solutions.
Qualifications include:
* At least 3 years of experience in presales or technical consultancy within Media, OTT, or Broadcast sectors.
* A degree in Computer Science, IT, Cloud Computing, or related engineering field.
* Strong knowledge of cloud platforms (AWS, Azure, Google Cloud) and container technologies (Docker, Kubernetes).
* Familiarity with CI/CD pipelines, DevOps, and automation tools.
* Experience with CDN and media streaming protocols is highly valued.
* Expertise in streaming technologies and OTT platforms (backend and frontend).
* Experience with analytics tools in OTT environments (QoE, Social Media Analytics, Data Lakes, BI).
* Proficiency in software-defined infrastructure and virtualization.
* Understanding of network and security principles in cloud environments.
* Excellent communication skills in English (B2-C1 level or higher).
* Certifications like AWS Solutions Architect or Azure Solutions Architect are desirable.
Additional requirements:
* Project management and customer engagement skills.
* Willingness to travel for customer visits, events, or training.
Note: Significant changes in duties require agreed revisions to this description.
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