Role: Platform Support
Location: Barcelona, Spain
Hybrid: 3 days working from office
Contract: 6-12 months extendable contract
Rate: Euro 230-260/day (negotiable)
Domain: Pharmaceutical
Responsibility:
* Provide technical support and troubleshoot issues related to the Starburst Enterprise Platform.
* Ensure platform performance, availability, and reliability using Helm charts for resource management.
Deployment and Configuration:
* Manage deployment and configuration of the Starburst Enterprise Platform on Kubernetes using Helm charts and YAML-based values files.
* Build and maintain Docker images as needed to support efficient, scalable deployments and integrations.
* Employ GitHub Actions for streamlined CI/CD processes.
User Onboarding and Support:
* Assist in onboarding users by setting up connections, catalogs, and data consumption client tools.
* Address user queries and incidents, ensuring timely resolution and issue triage.
Maintenance and Optimization:
* Perform regular updates, patching, and maintenance tasks to ensure optimal platform performance.
* Conduct application housekeeping, user query logs, and access audits.
Scripting and Automation:
* Develop automation scripts using Python and GitHub pipelines to enhance operational efficiency.
* Document workflows and ensure alignment with business objectives.
Broader Knowledge and Integration:
* Maintain expertise in technologies like Immuta, Apache Ranger, Collibra, Snowflake, PostgreSQL, Redshift, Hive, Iceberg, dbt, AWS Lambda, AWS Glue, and Power BI.
* Provide insights and recommendations for platform improvements and integrations.
New Feature Development and Integration:
* Collaborate with feature and product development teams to design and implement new features and integrations with other data product value chain systems and tools.
* Assist in defining specifications and requirements for feature enhancements and new integrations.
Automation and Innovation:
* Identify opportunities for process automation and implement solutions to enhance operational efficiency.
* Innovate and contribute to the development of new automation tools and technologies.
Incident Management:
* Support incident management processes, including triaging and resolving technical challenges efficiently.
Qualifications
* Bachelors degree in Computer Science, Information Technology, or a related field.
* Experience supporting and maintaining applications deployed on Kubernetes using Helm charts and Docker images.
* Understanding of RDS, GitHub Actions, and CI/CD pipelines.
* Proficiency in Python and YAML scripting for automation and configuration.
* Experience working with Kubernetes (k8s).
* Knowledge of data and analytical products like Immuta, Apache Ranger, Collibra, Snowflake, PostgreSQL, Redshift, Hive, Iceberg, dbt, AWS Lambda, AWS Glue, and Power BI.
* Familiarity with cloud environments such as AWS.
* Knowledge of additional scripting languages or tools is a plus.