PayCargo is the trusted, global platform for logistics, helping businesses navigate the complexities of payments and invoice processing. Backed by deep industry knowledge and unrivaled AI technology, the solutions streamline financial workflows, improving transparency, and enhancing productivity.
With real-time payment capabilities and a network of 5,000+ vendors—including MSC, Maersk, ZIM, and leading air, rail, and terminal partners—PayCargo improves cash flow and ensures faster, more reliable cargo movement.
Headquartered in Coral Gables, Florida, we're the leading digital platform for air and cargo payments in North America and expanding rapidly worldwide. In 2022, PayCargo raised $130 million in Series C funding from Blackstone Growth to support our vision of becoming the global standard for B2B freight payments.
As a Collection & Risk Specialist, you will support PayCargo's Risk and Collections Operations by vetting payer and vendor registrations, monitoring for fraud, and managing transaction reviews. As the Collection & Risk Specialist, you will :
Review and manage credit card disputes via Chargeback 911, Citi Spring, and AMEX portals (daily).
Invoice all ACH returns via Sage and excel file.
Respond to all customer inquiries via Outlook, Slack, and RingCentral (ACH returns & chargebacks).
Manage transaction reviews via Fraud tools, Bluesnap, Citi Spring, and AMEX (daily).
Manage applications such as Fraud tools, RingCentral, Slack, Dun & Bradstreet, CLEAR, GIACT, Chargeback 911, Bluesnap, Stripe, Citi Spring Gateway and Citi Spring Chargeback portal, Trulioo, Monday.com, Salesforce, and Sage.
Assist the corporate team with daily account postings and monthly bank reconciliations.
At least 1 year in collections and risk analysis experience – 3 years are preferred.
Highly proficient in Microsoft Excel and PowerPoint.
Able to manage priorities and adapt to shifting workflows.
The ideal candidate will have at least 1 year of experience in collections and risk analysis, with 3 years preferred.
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