Regional Chief Engineer, Operations, DCEO
Job ID: 3048826 | Amazon Data Services France SAS
Amazon is looking for a detail-oriented individual to join our Data Center Engineering Operations Team. This committed group works to maintain the critical physical infrastructure that supports Amazon Web Services. Specifically, this team works to ensure that the data center's MEP operates at 100% availability while maintaining first-class customer service to the teams and groups within the data centers.
As the Data Center Chief Engineer (CE), you will be responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency. This involves both planned preventative maintenance of equipment, daily corrective work, and emergency response to emergent issues. You will serve as an expert technical resource reporting to a site's Data Center Facility Manager and interacting with onsite Engineering Operations Technicians (EOT) and any third party vendors. Being the singular focal point for all facility operations within a given data center, you will support Amazon within its owned and operated data centers. Data center equipment that supports mission‐critical servers must maintain better than 99.999% uptime.
As the Chief Engineer you will manage small‐to‐medium impacting projects from conception to completion. These projects involve large amounts of independent work as well as collaboration with external support groups including engineering, automation, processing, and finance in both local and global settings. Creating and delivering on key milestones, obtaining and tracking quotes for all necessary costs, and documenting project results for future implementation at other facilities. The goals of such projects are for the CE to drive innovation and resiliency while reducing operational costs in the facilities.
One of the best parts to this role is that you will direct, train and support Engineering Operation Technicians in their role of providing hands‐on electrical and mechanical equipment troubleshooting and operations. Implementation and execution of site/equipment‐specific training exercises is also expected. This equipment includes, but is not limited to, stand‐by diesel generators, switchgear, UPS's, PDU's, AHU's, chillers, cooling towers, chemical treatment systems, pumps, motors, VFD's, and building automation systems.
Key job responsibilities
Setting and maintaining the highest standards for safety and actively promoting a world‐class safety culture in all aspects of operational procedure
Driving continuous improvement efforts on infrastructure through standardisation of procedures and policies, while delivering performance against agreed metrics
Working closely with the Operations Principal Engineer, site Chief Engineers and broader operations teams to streamline maintenance procedures, and implement standardised risk assessment protocols.
Enabling the operations organisation to delivering 100% uptime on all customer supporting infrastructure
Training and mentoring technical operations staff members on the execution of all corrective and preventative maintenance activities on all mission‐critical infrastructure
Collaborating effectively with 3rd party providers to deliver operational excellence for all AWS customers
Innovation and delivery of a portfolio of strategic projects on critical infrastructure to ensure class‐leading performance
The successful delivery of build‐out and retrofit of facility infrastructure in existing and new regional locations through a deep technical review and execution of construction & commissioning activities by contracted providers
Ensuring organisational capability to react & respond appropriately to any potential customer impacting event on any component of electrical or mechanical infrastructure.
Elevating capabilities of site chief engineers and EOT's, establish training requirements, coordinate operational readiness testing (LLT, MOT, CCT), LSE/CSE drill & CST programs.
Basic Qualifications
15+ years' experience in a high‐volume mission‐critical operational environment (eg data centre, healthcare, high technology manufacturing, large scale production, aviation maintenance) preferably 7x24x365 operational experience & responsibilities.
10+ year's relevant leadership experience in an engineering/technical environment for medium to large scale engineering operations (preferably electrical and mechanical). Demonstrable capability to form and lead tactical response teams to resolve specific technical issues by delivering root‐cause remediation and successful timely implementation.
Proven experience of strategic project/portfolio management delivering medium and large‐scale technical projects.
An ability to deliver results in highly complex, technically challenging situations where collaboration across multiple teams is required.
Ability to prioritize in complex environment.
Strong IT skills; experience and knowledge of MS Office suite.
Strong verbal and written communication skills at all levels within the organization, with a requirement to have excellent communications skills through English.
A history of working with geographically separated teams to deliver speedy solutions to technical issues that can be quickly deployed across multiple geographies.
Preferred Qualifications
Associates or Bachelors in applicable engineering field or mechanical or electrical trades.
Operating engineering licenses such as DC II, DC III, or equivalent
Stationary Engineering or Building Engineering License
Electrical or mechanical Journeyman License
CFC license
NFPA 70E
Strong verbal and written communication skills
Solid leadership and organizational skills
Meets/exceeds Amazon's leadership principles requirements for this role
Meets/exceeds Amazon's functional/technical depth and complexity
Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation
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Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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