Spanish Digital Workplace Experience Leader
Madrid
EUR 35.000 - 65.000
SCC has embarked on a significant transformation programme across EMEA. The investment programme extends across our people, systems, portfolio, and customer acquisition. Our portfolio comprises a large, expanding VAR business and a services business pivoting towards a future focussed MSP.
This role will have responsibility for :
* Helping EMEA Digital Workplace Product Management in building new user-centric services, including advisory, professional services, and managed services within Spain and the EMEA region.
* Accountable for presales activities related to user-centric services.
* Delivery of advisory and professional services in a billable capacity.
* Mentorship of team members around user-centric services.
* Sales and pre-sales enablement.
Key Responsibilities
* Contribute to and execute the EMEA Digital Workplace strategy focused on the DEX portfolio of services to drive growth within Spain.
* Act as a trusted advisor to the Spanish sales, pre-sales, and delivery teams, ensuring cross-functional alignment.
* Collaborate with cross-functional teams to develop solutions that meet the needs of our Spanish customers.
* Gather data and insights to analyse market trends, competitor activity, and customer feedback to identify new opportunities for growth and expansion.
* Establish and maintain strong relationships with key customers and partners to drive satisfaction and loyalty.
* Build SCC’s experience advisory frameworks, services, and supporting sales collateral focusing on discovery, current state alignment, stakeholder analysis, change readiness, and transition roadmaps.
* Develop and deliver change and adoption strategies, including communication plans and learning & development initiatives.
* Create evaluation plans to measure success post-change, incorporating feedback and sustainability analysis.
* Engage with sales and pre-sales teams to promote user-centric services and deliver advisory and professional services in a billable capacity.
* Represent SCC at industry events, conferences, and networking functions to promote our Digital Workplace solutions and enhance brand presence in Spain.
* Identify market needs in collaboration with regional sales teams.
* Present Workplace Experience service offerings to sales teams and ensure alignment with Spanish SLT business objectives.
If your professional profile aligns with the above, don't hesitate to apply and join the leading independent IT company in Europe.
Workplace Experience • Madrid, Community of Madrid, Spain
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