IT Support Technician – Hybrid / Málaga – Permanent + Bonus & Benefits
Overview:
A leading integral technology firm is seeking a skilled IT Support Technician to be the primary technical contact for their Málaga office. You’ll ensure seamless IT and AV operations while supporting a dynamic international team, helping employees stay productive and connected.
Role & Responsibilities:
- Provide in-person and remote IT support for the Málaga-based team.
- Maintain device and system security, including antivirus solutions.
- Administer and optimise mobile devices using MDM platforms.
- Troubleshoot local network infrastructure (e.G., Unifi) and AV equipment (video conferencing, displays, sound systems).
- Collaborate with HR and Operations on IT requirements.
- Document common IT issues and contribute to improving IT support processes.
- Communicate clearly with technical and non-technical colleagues in English and Spanish.
Essential Skills & Requirements:
- Mid-level IT support experience, ideally in a service desk environment with ticketing systems (e.G., Jira).
- Strong troubleshooting skills across networks, devices, and AV systems.
- Experience with network devices (Unifi), antivirus management, and mobile device management (MDM).
- Fluent in English and Spanish.
- Proactive, logical problem-solving skills and strong documentation ability.
- Experience collaborating with HR/Operations on IT matters is desirable.
- Bonus:
familiarity with finance or large-scale enterprise platforms.
Package & Offer:
- Permanent contract with hybrid working (Málaga office).
- Competitive salary + performance bonus.
- Private health insurance.
- Continuous professional development and global team events.