PRequirements /ppbWhat do you need to succeed in this position? /b /pulliBachelor’s degree plus at least 5 years of IT experience, including 2 years in a similar role or relevant project experience. /liliStrong practical knowledge of IT Service Management (ITSM), particularly Service Configuration Management. /liliProven experience in defining, implementing, documenting, and improving Service Configuration Management practices. /liliHands-on experience in implementing, managing, and governing a CMDB, including CI lifecycle management. /liliProven ownership of CMDB data quality, governance, and continuous improvement. /liliExperience integrating CMDB with Change Enablement and other ITSM processes. /liliPractical knowledge of data source management, automated discovery, and CMDB integrations. /liliExperience creating, maintaining, and mapping services, service trees, and dependencies. /liliStrong understanding of IT service lifecycle management, complex information systems, and their interoperability. /liliProven experience with CMDB reporting, auditing, and ServiceNow Configuration Management/CMDB. /liliExcellent written and verbal communication skills in English, with strong reporting and organizational abilities. /li /ulpbr/p