Job Title RESIDENT FIELD ENGINEER Job Description
Provide on-site technical expertise and support to our systems to ensure high-quality technical assistance to our customers.Minimum Required Education:
Bachelor’s degree in Biomedical Engineering, Electrical Engineering, or a related technical diploma.Minimum Required Experience:
1+ years of experience in field service support, preferably in medical imaging or healthcare equipment.Minimum Required Certification:
Valid driver's license;
PACS or any certification in imaging equipment or healthcare is a plus.Your Role:
Provide direct, on-site technical support for Philips healthcare systems at designated customer sites, ensuring optimal system performance and customer satisfaction.Ensure clinical system technologies remain operational and reliable, supporting customer care and healthcare efficiency.Collaborate with Philips Technical Service Support, service managers, clinical staff, hospital administrators, and regional support engineers. Serve as the first point of contact for escalated service issues.Receive continuous technical training, exposure to healthcare technology, and opportunities for career advancement within service, support, project management, or system specialization.You're the right fit if:
You have 1+ years of experience in customer-facing field service engineering, preferably supporting clinical informatics systems like PACS, RIS, VNA, or imaging systems like CT, MRI, or X-ray.You possess strong troubleshooting, communication, and customer service skills. Able to work independently under pressure, manage time effectively, and handle high-stakes environments.Bachelor’s degree in Biomedical Engineering, Electrical Engineering, or a related technical diploma is a plus.You are proactive, adaptable, and committed to excellence in a clinical environment. Willing to work flexible hours and travel locally when required.How we work together:
We believe that we are better together than apart. Field roles are most effectively performed outside of the main facilities, at customer or supplier locations.About Philips:
We are a health technology company built around the belief that every human matters. We aim to provide access to quality healthcare for all. Join us to make a meaningful impact.Learn more about
our business ,
our history, and
our purpose. If interested, apply even if you don't meet all criteria;
you might be the right fit for this or other opportunities. Discover our culture of impact
here .
#J-18808-Ljbffr