Job Description – Technical Business Analyst (Payments) brLocation: Remote (100% teletrabajo) with 1 monthly visit to Madrid office brStart date: ASAP brContract type: Permanent or Contractor brLanguages: Spanish (fluent), English (nice to have) brAbout the Role brAt Coforge, we are looking for a Technical Business Analyst to support several squads (3–4 teams) within the Payments domain. brThis role acts as a bridge between Product, Technical Leads, and Development teams, ensuring smooth day‐to‐day operations, well‐defined requirements, and efficient coordination across teams. brThe ideal candidate has strong analytical skills, understands technical concepts in payment platforms and integrations, and is comfortable managing team workload, priorities, and coordination topics (including vacations and dependencies). brKey Responsibilities br1. Team Operational Coordination brManage day‐to‐day interaction with 3–4 payment teams. brCoordinate team workload, priorities, and daily activities. brOversee vacation planning, ensuring each tech stack always has at least one active resource. brSupport team leads in resource planning and internal coordination. brEnsure initiatives are tracked, updated, and progressing according to plan. 2. Requirements Analysis Delivery Support brWork closely with Tech Leads and POs to analyze, clarify, and refine requirements before development. brTranslate business needs into clear, structured requirements for the engineering teams. brReview functional documentation and ensure it is correctly interpreted. brManage and communicate team dependencies with other internal squads. 3. Payments Domain Expertise brAnalyze integrations with third‐party payment providers. brUnderstand and document processes related to: brPayment methods brCredit card transactions brPCI considerations brPayment flows end‐to‐end brProvide support to troubleshoot issues related to payment configurations. 4. Technical Analysis brUse Dynatrace for monitoring, log consultation, incident analysis, and performance insights. br(Dashboard creation not required but appreciated.) brPerform SQL queries (Oracle + Developer) to analyze payment configuration tables. 5. Cross‐Team Engagement Stakeholder Collaboration brCollaborate with related teams to resolve dependencies and support shared tasks. brAct as a liaison between Product Owners, Tech Leads, Development teams, and external stakeholders. brEnsure alignment on priorities and delivery timelines. Required Skills Experience brMust‐Have brExperience as a Business Analyst, Technical BA, or Product Owner in a technical environment. brStrong understanding of software development concepts, APIs, and integrations. brExperience coordinating small teams or acting as a point of contact for technical squads. brAbility to read and interpret technical and functional documentation. brAnalytical mindset with hands-on experience using: brDynatrace (queries, logs, incident analysis) brSQL (Oracle) brAbility to work autonomously and manage multiple simultaneous initiatives. brExperience in Agile teams (Scrum/Kanban). Nice-to-Have brPrevious experience in Payments, Fin Tech, gateways, PSPs, or PCI-related environments. brKnowledge of credit card processing flows. brEnglish (intermediate). Soft Skills brStrong communication and coordination skills. brProactive and self‐managed. brAbility to simplify complex technical concepts. brStakeholder management and expectation alignment. brTeam-first mindset.