Job Title: Analyst Global Customs (TEMP - 31/08/2027)
Overview
The TRANS4RM program aims to equip adidas with a future‑ready enterprise resource planning (ERP) system, incorporating intelligent technologies such as data‑driven AI, machine learning, and advanced analytics. Through the TRANS4RM Business Transformation, we are establishing the digital foundation to deliver a premium customer and Consumer Experience Across All Channels (Wholesale, Retail, ECommerce).
Purpose & Overall Relevance For The Organization
The analyst will execute and validate testing for customs. This role ensures that solutions meet business requirements by working closely with business stakeholders, IT teams, and TRANS4RM teams globally to validate software, processes, and system configurations. The idóneo candidate will have a background in global logistics and/or customs, focusing on executing test processes and reporting defects that impact deliverables and user expectations. This includes validating processes, identifying gaps between current "as‑is" and envisioned "to‑be" processes, gathering feedback from stakeholders, and communicating conclusions in English.
Key Responsibilities
- Understand the Project strategy, approach, and scope to ensure alignment with business requirements.
- Execute Project test plans, ensuring tests are completed on time and meet business needs.
- Apply developed test scenarios, test cases, and acceptance criteria based on functional specifications and requirements.
- Track, report, and monitor defects and issues identified during testing. Work with the Manager Global Customs to prioritize and resolve them promptly.
- Share results with business users, project managers, developers, and other stakeholders to ensure effective project results.
- Support training efforts, ensuring users understand the testing process and tools.
- Document project test results and create test reports for stakeholders, highlighting key issues, risks, and recommendations.
- Identify and report risks related to the project, ensuring critical business processes are thoroughly tested.
- Provide support during the post‑production phase to address any project‑related issues.
Key Relationships
- Market Customs teams
- Global Customs
- Europe TRANS4RM team
- Global TRANS4RM team
- Business Process Owners
- Operational business experts
- IT Tech Teams
- SAP Consultants
Knowledge, Skills, And Abilities
- Familiarity with general logistics and/or customs environments, ERP systems, and data management tools.
- Strong analytical skills to assess system functionality and identify gaps.
- Experience in participating in projects is a plus.
- Good verbal and written communication skills to convey complex information clearly.
- Experience in project management methodologies is a plus.
- Ability to identify and troubleshoot issues, leading to effective solution.
Requisite Education And Experience / Minimum Qualifications
- At least 3 years of working experience in supply chain management / customs business with understanding of process management / improvement.
- Fluency in English, Written and Spoken.
adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an equal opportunity employer.
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