**Overview**:
We have a dream of becoming the industry standard in core software solutions for the insurance industry across the globe - and technically doing so by being a real cloud-native solution scaling to the sky. And we want to achieve that with you.
**Opportunity**:
We are looking for an IT System Administrator who will be involved in installing, configuring, and maintaining computer software systems and hardware. The role will be responsible for monitoring internal IT environments, advising, managing and improvement various systems across the company.
**Your responsibilities**:
- Monitors the internal IT environments, software systems and services, as well as customer ones, and notifies the affected departments in case of problems.
- Active Directory Management: Administer and maintain Active Directory infrastructure, including user and group management, Group Policy administration.
- Identity and Access Management (IAM): maintain/support IAM solutions within Active Directory, such as identity lifecycle management, single sign-on (SSO), multi-factor authentication (MFA), and privilege elevation/delegation.
- Timely researching, resolving, responding, and troubleshooting user issues/problems/questions: Provide efficient technical support to end-users.
- Promptly research, resolve, respond to, and troubleshoot user issues, problems, and questions, ensuring efficient technical support for service desk agents.
- Work with computer hardware and software vendors.
- Maintenance of technical documentation: Keep accurate records of system configurations and changes.
- Consultancy about setting up and maintaining workstations.
- Consultancy about installing and configuring peripheral devices.
- Following security and compliance best practices: Implement security measures and adhere to industry standard.Work collaboratively with the Information Security team as necessary to ensure strong security measures and adherence to protocols, in alignment with organizational policies.
**What you bring to the table**:
- Education: Minimum required: Higher education - Bachelor’s degree, relevant to the title held
- Professional experience: 2+ year of work experience under the major
- Knowledge of standard software and peripheral devices.
- Practical knowledge of hardware, operating systems, software systems, cloud-based solutions, computer networks and communications.
- Mastering the standard office applied programs.
- Skills for designing software and hardware systems.
- Teamwork capability.
- Skills for rapidly mastering new technologies.
- Desire for professional improvement.
- Precision, accuracy, responsibility.
- Very good communicative skills.
**Why you should join us**:
Become part of a fast-growing insurance software vendor with multinational teams.
Our diverse backgrounds have led to a collaborative and innovative work environment, where we value unique perspectives and experiences. At Fadata we are more than just coworkers - we are a team of professional and passionate individuals from over 15+ different countries.
- We have a versátil home office policy.
- Receive a competitive remuneration package together with great opportunities for personal and professional growth.
- A positive company culture built around people's wellbeing.
- No meeting time when we can focus on our main tasks.
- Work in a dynamic environment with an exceptional team that is always ready to help.
- A half-day off the second Friday of the month, so you focus on passion projects, boost your creativity, or spend time with your loved ones.
Join us and become part of a team changing the insurance industry through technology for the better.
**About us**:
Fadata is a leading provider of software solutions for insurance companies globally. We are on a mission to empower the insurance industry to drive customer engagement, innovation and business value. Together with our customers we are on a journey to build the future of insurance and impact millions of people’s lives every day. Fadata has clients in over 30 countries across the globe. Headquartered in Munich, with offices in more than five European cities, Fadata is backed by Private Equity Riverside and Lowell Minnick.
We provide the heart of the insurance industry with the next generation of core insurance platform. We use end-to-end, flexible cloud services for all insurance processes across Life, P&C; and Health, harnessing open ecosystems. Our values include building trust, engaging in open communication where feedback is welcome, being passionate about the value we deliver, innovating our product, and showing care, empathy and respect for one another. We embrace cultural differences and support diversity.