Job Title: Guest/Booking Assistant/Manager
Location: Costa del Sol
Company: Mojo Rentals
Contract Type: Full‑time
About Mojo Rentals
Mojo Rentals is a Danish fast‑growing company specializing in the management of premium holiday rentals on the Costa del Sol. With over 60 properties under management and a dynamic team, our mission is to offer exceptional experiences for both homeowners and guests.
Job Description
We are looking for a highly organized, proactive, and customer‑oriented Booking Manager / Assistant to join our team. This person will play a key role in the daily booking operations, guest communications, and supporting the overall rental experience from inquiry to check‑out.
Responsibilities
* Manage daily bookings across various platforms (Airbnb, Booking.com, company website, etc.)
* Communicate with guests before, during, and after their stay
* Coordinate arrivals/departures, housekeeping, and maintenance teams
* Provide administrative support (updating calendars, contracts, databases, basic invoicing)
* Handle guest issues and manage reviews after check‑out
* Support the operations team and assist in homeowner relations when needed
Requirements
* Ideally, previous experience in customer service, reservations, or tourism/hospitality (vacation rentals experience is a plus)
* High level of English and Spanish (spoken and written); additional languages are a bonus
* Excellent communication and organizational skills
* Confident using digital tools and property management systems (experience with Avantio, Guesty, or similar is a plus)
* Availability to work on weekends or public holidays when needed and rotative shifts
* Driving license is a must
What We Offer
* A place in a young, dynamic, and growing team
* Ongoing training and opportunities for professional development
* Great team atmosphere and diverse projects
* Private Health Insurance
* Salary according to experience
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