Join to apply for the Director of SPA - SO/ Sotogrande role at SO/ Sotogrande Spa & Golf Resort Hotel Manage and oversee SPA & Wellness operations, ensuring cost-effective and efficient operations.
Implement inventory control procedures to maintain adequate stock levels.
Develop budgets and strategic plans for spa operations.
Establish standard operating procedures and policies for the spa.
Collaborate with the Sales & Marketing team on spa promotions.
Maintain knowledge of competitors' offerings, pricing, and promotions.
Align department operations with the property's financial goals and objectives.
Provide excellent customer service and address customer feedback and complaints.
Motivate and train staff to deliver high-quality service.
Ensure compliance with policies and procedures.
Qualifications include a Bachelor's Degree in Business or Hospitality Management, with 2+ years in a similar role in a 5-star spa or 5 years as SPA Manager, and fluency in English and Spanish.
Additional benefits include an attractive incentive plan, discounts on hotel services, and collaborations within the Accor group.
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