About the Job
We are seeking an experienced Technical Team Lead to manage Application Management Services (AMS) for a major SAP integration landscape. In this role, you will lead an 8–10-person delivery team focused on SAP PI/PO middleware operations, with additional exposure to ABAP and Java-based components. The position emphasizes operational excellence, SLA management, customer interaction, and technical leadership rather than pure development or architecture.
Key Responsibilities
* Lead and coordinate an AMS delivery team (8–10 FTE) responsible for SAP PI/PO middleware operations
* Ensure stable and reliable operation of all integration interfaces and related SAP components
* Manage Incident, Problem, and Change processes in accordance with SLAs
* Serve as the primary technical and operational contact for the customer, including escalation and service reporting
* Prioritize workload, allocate tasks, and oversee daily operational activities
* Conduct root‑cause analysis and drive continuous improvement initiatives
* Collaborate with IBM delivery units, architects, and offshore/nearshore teams
* Support technical assessments, interface troubleshooting, and integration lifecycle management
* Mentor team members and foster a culture of knowledge sharing and operational excellence
Required Skills & Experience
* Strong hands‑on experience with SAP PI/PO (design, configuration, monitoring, troubleshooting)
* Understanding of integration technologies (IDoc, RFC, SOAP, REST, XML, adapters)
* Experience in AMS environments with SLA‑driven service delivery
* Proven leadership experience (team lead, cluster lead, or similar)
* Ability to manage customer expectations and communicate effectively with stakeholders
* Advantageous: basic ABAP debugging, Java knowledge, or exposure to SAP CPI
* German language skills at least level B2
What we offer
Remote position within the EU. Please only apply if you hold a valid EU-Workpermit.
Ocasional travelling might be required.
* Possibility to work as contractor if you wish (B2B)
* Flexible retribution (only for Spanish or Romanian labour contracts)
* Private medical insurance (only for Spanish or Romanian labour contracts)
* Day off on your birthday
* Gifts for special occasions
* International and multicultural environment
* Holiday flat in Valencia– Dreaming of sunny days in Spain? Our company flat is ready for your next getaway.
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