Main Responsibilities:
* Respond to customer inquiries and provide information through phone, email, and chat.
* Offer product and service details and assist with troubleshooting.
* Resolve customer issues efficiently, escalating complex cases as needed.
* Maintain accurate records of all customer interactions.
* Foster customer satisfaction with friendly and professional communication.
* Work closely with team members to enhance the overall customer experience.
Qualifications:
* Native Dutch speaker with strong English language skills.
* Experience in customer service is a plus.
* Excellent communication and interpersonal skills.
* Ability to work flexible hours within a Monday-to-Friday schedule.
* Strong team player with effective time management skills.
#J-18808-Ljbffr