Overview
One clear purpose - to deliver a smoke-free future. Times are changing at PMI. We've chosen to do something big. The world expects us to act responsibly. And we are doing just that by transforming our business by building a smoke-free future. With huge change, comes huge opportunity. So, wherever you join us, you'll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions. Introducing smoke-free products shifts the focus of our entire business. We're fast moving from a B2B to a B2C model - and our newly created Customer Centric Organization (CCO) team is driving that commercial transformation. Their role is to understand customer conversion journeys in different international markets, then to find the best ways to connect with smokers and convince them to switch to reduced-risk products.
Description:
The Senior Business Analyst will lead the management of complex business and ad hoc requirements through advanced data products and analytics solutions. This role involves functional design, overseeing product testing, and leveraging sophisticated business modeling and situation analysis to drive significant improvements and efficiencies. The Senior Business Analyst acts as a key liaison between stakeholders and development teams, ensuring that business needs are met and that analytics solutions deliver maximum value to the organization.
Responsibilities
* Develop and maintain comprehensive business models representing processes, roles, data, and organizational structures. Utilize these models to communicate insights and propose strategic scenarios for improvement.
* Perform strategic analysis of complex business situations to identify problems and opportunities. Conduct in-depth root cause analysis and recommend actionable, strategic improvements.
* Gather, document, and manage business and ad hoc requirements. Ensure alignment with business objectives and stakeholder needs. Create detailed functional specifications and design documents for new systems and enhancements, ensuring they meet high-level business requirements.
* Design and implement sophisticated data products and analytics solutions to support strategic business decision-making. Collaborate closely with cross-functional teams to ensure business models are based on rigorous data analysis.
* Develop and oversee the execution of comprehensive test plans to ensure product quality and functionality. Lead defect resolution efforts in collaboration with development teams.
* Engage with stakeholders to understand their needs and ensure their requirements are met. Facilitate workshops and meetings to gather input and feedback.
* Mentor and guide junior business analysts within the team, providing expertise and support.
* Identify and drive opportunities for process improvements based on in-depth data analysis.
Required Skills
* B.Sc. in Business Administration, Information Technology, or a related field.
* Minimum of 2 years of experience in business analysis or a related role.
* Professional certifications such as CBAP (Certified Business Analysis Professional) or PMI-PBA (PMI Professional in Business Analysis) are a plus.
* Experience with business modelling tools and analytics platforms.
* Familiarity with data governance principles to ensure data integrity.
* Proficient in creating and maintaining business models to represent various business scenarios.
* Skilled in investigating business situations, conducting root cause analysis, and recommending improvements.
* Strong analytical skills with experience in data products and analytics solutions.
* Strong analytical mindset with the ability to investigate business scenarios, perform root cause analysis, and recommend actionable improvements.
* Hands-on experience with Snowflake SQL, Power BI, and Microsoft Excel for data analysis, reporting, and dashboard development, Python is a plus.
* Experience with data visualization tools to present business models and insights.
* Excellent written and verbal communication skills, including technical writing.
* Strong problem-solving abilities with a focus on delivering actionable insights.
* Ability to work effectively with cross-functional teams and stakeholders.
* Familiarity with Agile methodologies (e.g., Scrum, Kanban) and tools such as Jira or Azure DevOps is a plus.
* Familiarity in developing functional specifications and design documentation for new systems and enhancements is a plus.
What we offer
* Our success depends on the men and women who come to work every single day with a sense of purpose and an appetite for progress. Join PMI and you too can:
* Seize the freedom to define your future and ours. We'll empower you to take risks, experiment and explore.
* Be part of an inclusive, diverse culture, where everyone's contribution is respected; collaborate with some of the world's best people and feel like you belong.
* Pursue your ambitions and develop your skills with a global business - our staggering size and scale provides endless opportunities to progress.
* Take pride in delivering our promise to society: to deliver a smoke-free future
If you have taken part in a selection process for this role in the past, please ensure that a minimum of 6 months have passed since your last application in order to take full advantage of your learnings from the previous process. Before completion of the 6-month interval, you are not eligible to participate again.
If you have been in your current role at Philip Morris for less than 12 months, you will only be eligible upon your supervisor's approval.
If you are currently on a performance improvement plan, please be aware that you are not eligible to apply for this role until you have successfully completed the program.
PMI temporary and permanent employees who are employed and paid directly by PMI are eligible to apply for jobs posted on the Internal Careers Portal.
If you are not a PMI employee, you are not eligible to search and apply for internal jobs. You are welcome to search and apply for external jobs at pmi.com/careers.
To find out more about eligibility to apply for internal jobs, please refer to the Open Sourcing Employee Guidebook on the Internal Careers Portal.
Please note that only on-line applications will be taken into consideration.
Please Apply before, Tuesday 9th.
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