OneTrust's mission is to enable organizations to use data and AI responsibly. Our platform simplifies data collection with consent and preferences, automates data governance with integrated risk management across privacy, security, IT / tech, third-party, and AI risk, and promotes responsible data use by applying and enforcing data policies throughout the data lifecycle. OneTrust supports seamless collaboration between data and risk teams to foster rapid and trusted innovation. Recognized as a market leader, OneTrust holds over 300 patents and serves more than 14,000 customers worldwide, from industry giants to small businesses.
The Challenge
Reporting to the Senior Director of Enterprise Applications, the Senior Salesforce Solution Architect will lead process transformation and optimization within our Salesforce ecosystem.
We seek a Sales & Service Cloud expert with a proven track record in designing and implementing scalable Salesforce solutions to support our growth.
The Mission
* End-to-End Salesforce Process Design
Gather and analyze business requirements.
* Design end-to-end Salesforce solutions aligned with best practices.
* Create architectural diagrams, process flows, and documentation.
* Technical Leadership
Guide development teams to align with architecture standards.
* Lead evaluations of tools and third-party applications.
* Oversee technical specifications and ensure design quality.
* Configure and customize objects, flows, Apex, Lightning, etc.
* Apply expertise in Territory Management, Lead Routing, Omnichannel, Certinia, Gainsight, and more.
* Provide innovative solutions to complex challenges.
* Integration & Data Management
Architect integrations with external systems.
* Performance Optimization
Identify and resolve performance and scalability issues.
* Manage system performance and dependencies across platforms.
* Solution Governance & Compliance
Ensure adherence to security and regulatory standards.
* Lead architecture reviews and enforce governance policies.
* Stakeholder Collaboration
Collaborate with Sales, Marketing, Support, Finance, and other teams.
* Present solutions to both technical and non-technical audiences.
* Drive strategic technical initiatives.
* Mentor junior team members and promote knowledge sharing.
Your Experience Includes
* Bachelor's degree in Computer Science, IS, Engineering, or related field.
* 7+ Salesforce certifications, including Application & System Architect, CPQ.
* 8+ years as a Salesforce Solution Architect.
* 5+ years in an architect role.
* Experience with LeanData, ZoomInfo, D&B, Reltio, Apex, Lightning, and integrations.
* Expertise in end-to-end processes like lead management, quoting, and pricing.
* Strong analytical, communication, and interpersonal skills.
Extra Awesome
* Startup experience.
* 13+ Salesforce certifications, including B2B Solution Architect.
* Experience with Billing, Commerce Cloud, or Einstein Analytics.
* Background in the tech industry.
* Advanced degrees or relevant certifications.
Where We Work
OneTrust offers a flexible working model, emphasizing a collaborative and inclusive culture. Roles may have specific in-person, hybrid, or remote requirements, so verify the location during your interview process.
As an employee, you will be part of the OneTeam, receiving comprehensive support, including healthcare, flexible PTO, equity options, bonuses, retirement support, parental leave, career development, and other benefits. Benefits vary by country. For details, contact your recruiter or visit onetrust.com / careers.
Resources
Learn more about OneTrust and its people through our resources. You have rights regarding your personal data, including updates and removal, detailed in our Privacy Overview. Requests for data removal can be made via the Data Subject Request Form. Beware of recruitment scams; legitimate communication will come from official @onetrust.com email addresses or through our ATS (Greenhouse) and LinkedIn.
Our Commitment to You
Joining OneTrust means embarking on a boundary-less career with a diverse, inclusive team passionate about meaningful work. Your expertise will help shape the emerging industry of Trust. We are committed to supporting your growth and providing a workplace where you can thrive.
We are an equal opportunity employer, prohibiting discrimination and harassment of any kind.
Our Privacy Center
We are transparent about how we collect and use your information and provide options to manage your preferences.
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