ASAP
We are a technology company, driven by the passion to create the ultimate products, with smart terminals and intelligent services at its core. Founded over 20 years ago, with headquarters in Dongguan, China, we are proud to say that we still have over 80-percent of employees working in R&D, as part of our proprietary research and development system. By now, we have over 300 million active users worldwide, and we are ranked 5th in global market share.
Holding a firm belief in creating the vivo culture in Europe, we are proud to say that our team is courageous, ambitious, authentic and multicultural with 15 nationalities and growing. At vivo, we make sure your voice is heard, and your culture is respected.
At vivo, we commit ourselves to one thing, do the right things and do things right. We support openness and authenticity, promote self-reflection and continuous learning, we thrive to provide a working environment where our talents can perform at their peak.
We are seeking a highly motivated and experienced Operator Key Account Manager to manage our key operator accounts. Sales Management:
Develop and implement strategies to achieve sales targets and business objectives.
Manage the monthly commercial offer ensuring profitability and competitiveness.
Monitor and analyze account performance, identifying opportunities for growth and improvement.
sales, marketing, product, GTM, logistics, after sales, ...) to provide a seamless customer experience.
Ensure timely and successful delivery of products and services according to customer needs and objectives.
Prepare and present sales reports and performance metrics to management.
Develop our brand, to built trust and engagement within the Operator.
Channel Management:
Manage and develop the company's sales through various distribution channels, such as retail stores, operator call center, online marketplaces, and dealers.
Manage Sell-in and Sell-out actions in the offline and online channels.
Plan and execute promotional activities and campaigns to drive sales through various channels.
Finance and logistic management:
Budgeting and Forecasting: Develop and manage the sales department's budget, ensuring alignment with overall company financial goals. Prepare accurate sales forecasts and financial reports to guide strategic decision-making.
Cost Management: Monitor and control sales-related expenses to ensure cost-efficiency.
Evaluate and recommend investments in sales initiatives, and resources to enhance sales capabilities and market competitiveness.
Oversee the logistics and supply chain operations to ensure timely and efficient delivery of products and services.
Inventory Management: Manage inventory levels to ensure product availability while minimizing excess stock.
Work with Global teams and ensure the implementation of the established guidelines.
Create performance reports.
Identify customer needs, adapting global strategies to local strategies.
Support to the Product department:
Testing / Homologation
~ Support on testing process: coordinate vivo testing team with customer team, giving support and solving issues.
Major in Marketing and Sales
Proven experience as an Account Manager or similar role in MasOrange with an already established and solid relationship network.
Excellent customer service and relationship management skills.
Ability to analyze data and generate insights to drive business decisions.
Proficiency in CRM software and other relevant tools.
Bachelor or Above
Excellent writing skills
Knowledge of the Spanish market
Fluent level of English
Excel & Power Point knowledge