We face adversity head-on, knowing that pressure sharpens focus and reveals character. By saying no often, simplifying everything, and focusing on what truly matters, we build products that move restaurants forward.
If you share our values, come shape the future of restaurants
As part of the Customer Success team, you will own the success of Cheerfy's implementation and long-term usage across medium and large restaurant groups. You will act as a trusted partner to our Key Accounts, building strong relationships with senior stakeholders and helping them unlock the full potential of Cheerfy's solutions.
Leading the onboarding of new customers and the successful launch of Cheerfy's services
Identifying expansion and upsell opportunities, and collaborating closely with the Sales team to close them
Maintaining accurate and up-to-date account information in our CRM (HubSpot)
Familiarity with the technology ecosystem of restaurant groups, with curiosity to learn new digital platforms
~ Fluency in Spanish and English
Full-time position
Competitive compensation: base salary (TBA) + 20% performance-based bonus
Home-based role, ideally located in or around Madrid
Flexible working hours