PbSpanish Customer Service Representative /b /ppGrupo Norconsulting – Spain (Remote / Hybrid after relocation) /ppbLocation: /b On-site – Athens, Greece /ppbr/ppNorconsulting is currently recruiting for a client for a bSpanish-speaking Customer Service Representative /b to join a dynamic and international team in Athens. This role is ideal for someone who enjoys helping customers, solving problems, and delivering high-quality support in a fast-paced environment. /ppbr/ppFull relocation and accommodation are covered from Spain to Greece, and after 2–3 months there is the option to return to Spain and continue working remotely. /ppbr/ppbWhat You’ll Do /b /pulliProvide support to customers via phone, email, and chat, ensuring a high level of service /liliHandle customer inquiries, requests, and complaints in a professional and efficient manner /liliTroubleshoot issues and provide appropriate solutions or escalate when necessary /liliMaintain accurate records of customer interactions in CRM systems /liliFollow up with customers to ensure resolution and satisfaction /liliCollaborate with internal teams to improve customer experience /liliIdentify opportunities to improve processes and customer satisfaction /li /ulpbr/ppbWhat You Bring /b /pulliPrevious experience in customer service, support, or similar roles /liliFluency in Spanish (written and spoken) /liliGood level of English for internal communication /liliStrong communication and interpersonal skills /liliProblem-solving mindset with attention to detail /liliAbility to handle multiple tasks and work in a fast-paced environment /liliComfortable using CRM systems and digital tools /liliTeam-oriented attitude with a customer-first approach /li /ulpbr/ppbWhat You Can Expect /b /pulliMonday to Friday schedule supporting work-life balance /liliCompetitive salary with performance-based incentives /liliFull relocation support (travel, accommodation, initial expenses) /liliPaid time off and comprehensive benefits package /liliCareer development opportunities with ongoing training /liliInternational and collaborative work environment /liliOption to relocate back to Spain and work remotely after 2–3 months /li /ulpbr/ppThis is a great opportunity for someone looking to build a career in customer service, gain international experience, and be part of a supportive and growing team. /p