Overview
Join the dynamic team at Mercier Consultancy MD as a Polish Speaking Support Specialist with a unique opportunity to work in Greece. We offer fully paid relocation to help you start this exciting journey. In this role, you will provide top-tier support to Polish-speaking customers, assisting them with inquiries and ensuring they receive the best service possible.
Responsibilities
* Manage inbound customer inquiries in Polish via phone, email, and chat
* Provide clear and accurate information about our services and assist with problem resolution
* Document customer interactions and feedback to enhance service quality
* Work collaboratively with other departments to ensure seamless customer support
* Stay informed about company policies, products, and services to provide effective assistance
* Engage in continuous learning and training to improve service delivery
Requirements
* Fluency in Polish (oral and written) is essential; knowledge of English is an advantage
* Previous customer service experience, preferably in a support role
* Excellent communication skills and a strong focus on customer satisfaction
* Ability to multitask and adapt in a fast-paced environment
* Proficiency with customer service software and CRM systems
* A positive attitude and commitment to teamwork and collaboration
* Willingness to relocate and embrace new challenges in a different country
Benefits
* Competitive Monthly Salary
* Fully Paid Relocation Package
* Fully Paid Training
* Health Insurance
* 2 Extra Salaries Per Year
* And Much More..
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