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Supervisor Operations
Date : May 29, 2025
Location :
ES, Spain, Virtual, EUROPE
Start your journey with BCD: Grow, connect, collaborate, and celebrate with our global team.
Supervisor Operations (Remote)
Full time, Spain, France, United Kingdom
In this role, you will be responsible for managing a travel consultant team, including overseeing KPIs, workload, providing assistance, and coaching. You will be the primary contact for team members and actively develop the team to meet and exceed performance targets.
As a Supervisor Operations, you will
* Lead a team of travel consultants
* Use performance data to enhance team effectiveness
* Develop learning programs to address skill gaps
* Provide clients with industry information such as fares, exchange rates, and penalties
* Maintain knowledge of regulations (DOT, TSA, passports, visas, etc.)
* Monitor GDS queues daily to ensure quality control
About you
* Extensive experience in corporate travel management
* Supervisory experience
* Advanced skills in GDS Sabre
* Strong critical thinking and problem-solving skills
* Proficiency in Microsoft Office
About us
We’re a leader in travel management, helping individuals and companies travel smart and achieve more. Operating in over 100 countries with a virtual workforce of over 10,000 employees, we promote a flexible work environment. We are committed to sustainability and customer success. Learn more about BCD Travel.
Working at BCD means connecting, collaborating, and celebrating. Join a dynamic, flexible environment that values work-life balance. Discover why people choose BCD and the perks of working here.
You’ll be offered
* Flexible hours and remote work options
* Opportunities for growth and development
* Generous vacation days
* Competitive compensation and wellbeing tools
* Travel perks and discounts
* An inclusive and diverse workplace
Ready to join? Apply now!
We welcome applicants from diverse backgrounds. Even if your experience isn't a perfect match, we encourage you to apply.
We provide accommodations for employees who need them. For requests or more information, contact our Talent Acquisition team.
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