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Key Account Manager
Location:
Madrid, ES
About Sapiens:
Sapiens International Corporation (NASDAQ and TASE: SPNS) empowers the financial sector, with a focus on insurance, to transform and become digital, innovative, and agile. Backed by 40 years of industry expertise, Sapiens offers a complete insurance platform, with pre-integrated, low-code solutions and a cloud-first approach that accelerates customers’ digital transformation. Serving more than 600 customers in 30 countries, Sapiens offers insurers across Property & Casualty, Workers’ Compensation and Life markets the most comprehensive set of solutions, from core to complementary, including Reinsurance, Financial & Compliance, Data & Analytics, Digital, and Decision Management. Sapiens’ team of more than 5,000 employees operates through our offices in North America, the UK, EMEA and Asia Pacific.
Role Description:
The Key Account Manager is responsible for managing strategic relationships with key customers, maintaining and developing business.
He/she also solves problems, analyzes data and contributes to strategic planning to maximize revenue and retention of key customers.
Responsibilities:
* Serve as a trusted advisor relationship with key accounts, customer stakeholders and executive sponsor
* Lead the relationship with existing customers, listen to their business challenges, identify needs, understand their issues and propose solutions.
* Personally negotiate commercial contracts with clients and in coordination with the different areas.
* Identify areas of improvement and work to implement recommended changes
* Ensure, together with the Operations area, the smooth running of projects and intervene in the relationship with the client when necessary.
* Liaise and coordinate the resources directly located in the client's office, generating a link between the company, employee, and client to ensure solutions are in line with their needs and strategies
* Seek out new business opportunities, maintaining relationships and establishing lasting relationships with accounts/clients
* Conduct sales visits, company presentations and offerings.
* Making tailor-made offers to each client, supporting the areas involved.
* Develop opportunities from the first lead until close and follow up on ongoing opportunities.
* Develop annual budget and meet revenue, contribution and new sales targets.
* Represent Sapiens at events, trade shows and other forums.
* Establish and direct operational and administrative procedures related to sales activities.
Requirements:
* At least 5 years of business development / sales experience with technology solutions for the insurance industry.
* Experience in the functions described above.
* Commercial skills, negotiation, analysis, effective communication, active listening and ability to find win-win solutions.
* Updated technological knowledge of different solutions, profiles and trends.
* Excellent team player with dynamic and effective cross functional collaboration.
Benefits of working for Sapiens:
* Hybrid working model (3 days from home, 2 in the office).
* Employee assistance program (medical, psychological and nutritional free support).
* Savings discounts platform.
* Free learning resources and continuous training opportunities.
* Enjoy free fruit and coffee in the office and padel courts.
* Company and sport events.
* And much more!
Proud to be certified as “Empresa Socialmente Reponsable con la Plantilla”.
Sapiens is an E-Verified & Equal Opportunity/Affirmative Action Employer, M/F/D/V.
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