Smartedge’s Client is looking for an individual to help with their IT Systems Administrator (Mac/iOS, M365, and Teams/Cisco Focus) @ Spain (Remote Working)
Key area:
We are seeking a highly skilled and experienced IT Systems Administrator to join our team. This role will be pivotal in managing and optimizing our critical IT infrastructure, with a specific focus on Mac/iOS device management, Microsoft 365 administration, and our Teams video conferencing solutions integrated with Cisco hardware. The ideal candidate will be a proactive problem-solver with a deep technical expertise across these key platforms.
* The successful candidate will be responsible for the optimization, troubleshooting, and daily management of the following environments:
* Mac/iOS Device Management
* Administer and maintain our Mac and iOS device fleet using Microsoft Intune (Microsoft Endpoint Manager).
* Develop, deploy, and manage configuration profiles, application deployments, and security policies for Mac and iOS devices.
* Ensure device compliance, implement Zero-Touch deployment (e.g., Apple Business Manager), and manage lifecycle for all Apple hardware.
* Troubleshoot complex hardware, software, and networking issues unique to the Mac/iOS ecosystem.
* Microsoft 365 Administration
* Provide advanced administration and support for the full Microsoft 365 suite (e.g., Exchange Online, SharePoint Online, OneDrive).
* Manage user identities, access, and security within Azure Active Directory (Azure AD), including hybrid identity solutions, conditional access policies, and Multi-Factor Authentication (MFA).
* Utilize Microsoft Endpoint Manager (MEM/Intune) for administration beyond Apple devices, including policy management and device enrollment.
* Manage and administer the various Microsoft Admin Portals (e.g., M365 Admin Center, Security & Compliance).
* Teams Video Conferencing and Cisco Integration
* Manage and support our Microsoft Teams video conferencing solutions.
* Specialize in the integration and management of Cisco hardware (e.g., Cisco Webex Devices, room kits) within the Teams ecosystem.
* Administer the Teams Pro portal and related Cisco device management interfaces to ensure optimal performance and functionality of conference room systems.
* Troubleshoot complex A/V, network, and connectivity issues related to the Teams and Cisco integration.
* Proven expertise in Mac/iOS device management using Microsoft Intune.
* Extensive experience with Microsoft 365 administration, including Azure AD, Conditional Access, and security best practices.
* Strong experience managing and integrating Microsoft Teams with third-party conferencing hardware, particularly Cisco.
* Familiarity with the Teams Pro portal and Cisco device management for video conferencing.
* Excellent troubleshooting, analytical, and problem-solving skills.
* Ability to work independently, manage multiple priorities, and contribute effectively to a team environment.
* Relevant industry certifications (e.g., Microsoft Certified: Modern Desktop Administrator Associate, Cisco certifications) are a strong plus.
* Excellent English B2-C1
If this sounds like a role you would be interested in or if you know someone in this field.
Connect with me or email me at nagamani.y@smartedgesolutions.co.uk
Alternatively, you can call me on Tel: +44(0)203 500 2108.