Job Description
1. Drive sales by leading from the floor, providing incredible hospitality, and being one of the top two performing salespeople.
2. Support financial goals through participating in the annual budgeting process, financial reviews, and team coaching.
3. Lead training across all key areas and validate through observation, role-play, and tools like Trek U.
4. Host bi-weekly leadership meetings with your leadership team and directly responsible individuals (DRIs) to review performance and plan ahead.
5. Maintain an organized, shopper-friendly store with strong merchandising and displays.
6. Oversee store operations including inventory management, supply management, and QuickBooks exports.
7. Manage hiring, onboarding, scheduling, and team development.
8. Support all HR processes including discipline and team engagement.
9. Perform other duties as prescribed by management as needed.
10. Fluency in English and Spanish. Catalan as a plus.
What you’ll bring to the team
11. Retail Know-How: You’ve got a solid handle on retail fundamentals—think KPIs, profit & loss statements, budgets—the numbers that keep a store thriving.
12. Leadership Experience: You’ve led a team for at least a year and know how to coach, inspire, and bring out the best in people.
13. Retail Roots: You’ve spent at least 2 years in the retail world.
14. Operational Chops: From inventory and merchandising to payroll, scheduling, and customer service—you’ve done it all and can juggle these pieces like a pro.
15. Love for Bikes: You believe bikes make the world better! Whether you’re a daily commuter, weekend warrior, or just love helping others discover cycling, you bring the fuel.
16. Problem-Solving Skills: You’re quick on your feet and great at figuring things out—even when the path isn’t totally clear.
17. Communication Game: You know how to keep it clear, real, and respectful—whether it’s over email, in a team huddle, or helping a customer find their perfect ride.
18. Comfort with Change: Retail moves fast, and you’re cool with that. You’re flexible, resourceful, and ready to roll with whatever comes your way.