Danish-Speaking Technical Support Advisor Malaga, Spain
Job Openings Danish-Speaking Technical Support Advisor Malaga, SpainAbout the job Danish-Speaking Technical Support Advisor Malaga, Spain
Are you a
Danish speaker
with a passion for IT and customer support? Join a leading multinational
BPO technology company
in the beautiful city of
Malaga !Why Join us?
Work in an international and multicultural teamCareer growth opportunities with specialized trainingCompetitive salary and benefits packageFully paid training on company procedures and technologyOffice located in the heart of MalagaResponsibilities:
Provide
1st-level IT support
via phone, email, chat, and self-service portalAssist employees with
system operations and troubleshootingPerform
root cause analysis
and resolve technical issues remotelyMonitor and categorize
IT tickets
in the ITSM systemUse internal knowledge databases for efficient issue resolutionCollaborate with
2nd-level support teams and external providersRequirements:
Fluent in Danish (C1/C2 level)
both written and spokenGood command of English (B2 level)Experience in
1st or 2nd level IT support, ideally in a large company environmentStrong knowledge of
Windows 10, Office 365, MS TeamsFamiliarity with
ITSM ticketing systems
(ServiceNow preferred)Analytical mindset and
problem-solving skillsHigh
customer service orientation
and attention to detailWillingness to
learn and develop
technical skillsWhat We Offer:
Competitive salary
based on experience and performanceFull paid training
on company tools and processesCareer development programs and specialized coursesFriendly and
dynamic work environmentGuidance and support for career growthWork schedule:
Monday to Sunday,
09:
00 AM - 06:
00 PM (39 hours per week)Office in
central MalagaWhy Malaga?
Warm Mediterranean climate and stunning beachesAffordable cost of living and high quality of lifeThriving expat community and international atmosphereRich culture, history, and vibrant social sceneInterested? Apply today and become part of our team!
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