Ready to build the future with AI?
At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Inviting Applications for the role of Senior Principal Consultant – AI-Native Full Stack / Developer Experience (DevEx) Engineer
In this role, you will lead the planning, execution, and delivery of complex software or digital transformation projects. We are looking for an AI-Native Full Stack / Developer Experience Engineer to design and deliver next-generation developer experiences for the Global BaaS platform. This role owns developer portals, SDKs, sandbox environments, and AI-driven documentation and support agents. The group is expanding to cater to the growing number of varied and exciting projects and customers. This is a varied role and offers an exciting opportunity for the right individuals to develop their career in the Professional Services organization of Genpact.
Responsibilities
- Build and maintain API developer portals using Apigee Developer Portal, React, Next.js,
and TypeScript.
- Own sandbox and testing environments (Postman collections, contract tests) for external
partners and internal teams.
- Implement developer-facing features: SDK generation (multi-language), semantic API
discovery, usage analytics, and API monetization support (metering hooks).
- Automate documentation and changelog generation with LLM-assisted tools; own
versioning and validation of docs.
- Provide conversational developer support (ChatOps) via ChatGPT Enterprise-backed
agents, integrated into the portal and Slack.
- Implement front-end tools for SLA tracking, developer telemetry, and visualization of API
workflows.
- Collaborate with Platform (Global BaaS) for gateway integrations and Backend Leads for
sample apps and domain examples.
- Maintain CI/CD for DevEx services and ensure observability (Prometheus, Datadog).
Minimum Qualifications
- Experience with semantic search, vector stores, and conversational AI for developer support. - Familiarity with Camunda or Apache Camel for orchestrating developer tooling workflows. - Proficiency in English and Spanish (tested)
Preferred Qualifications/ Skills
- Strong proficiency in React, Next.js, TypeScript, and Node.js.
- Experience with Apigee Developer Portal and API SDK generation.
- Familiarity with OpenAPI 3.1, contract testing, and sandbox management.
- Experience integrating LLM-based documentation tooling and ChatOps assistants
Core Tech Stack
- Frontend: React, Next.js, TypeScript
- Backend: Node.js (NestJS/Express), Python (FastAPI) for tooling microservices
- API Management & Portal: Apigee Developer Portal
- Testing & Sandbox: Postman, Pact, JMeter, K6
- Observability: Prometheus, ELK, Datadog
- CI/CD & IaC: GitHub Actions, ArgoCD, Terraform
- AI Tools: ChatGPT Enterprise, GitHub Copilot, OpenAI/Azure AI for doc automation
- Security: OAuth 2.1, OIDC, mTLS where applicable
AI-Native & DX Practices
- Use LLM-based generation for docs, changelogs, SDKs, and example code; enforce review
gates.
- Provide semantic search (vector DB-backed) in the portal for API discovery.
- Offer a conversational assistant with governed LLMOps practices and audit logging
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.