Principal Accountabilities
Under direct supervision: Support the daily operations of retail stores—Perform a variety of routine assignments.
Knowledge & Skill Requirements
- High diploma or equivalent education; Associate's degree preferred.
- One year of experience preferred.
Knowledge & Application
- Basic level of education required; reading, writing, and basic numeracy needed.
- Required to follow simple instructions.
- No formal occupational training required.
- Non-office based roles may operate some simple equipment under guidance and instruction.
Problem Solving
- Problems encountered will be defined, repetitive, and routine with a solution readily available.
- All nonstandard problems will be referred to supervisor or more experienced incumbent.
- Solutions are obvious or there are a finite number of clear-cut alternatives.
- Solutions can be reached and applied immediately.
Interaction
- Interaction with others is limited to own team with little requirement for internal or external contact.
- Basic numeracy and literacy skills required.
- Displays common courtesy and politeness and uses basic verbal skills.
Impact
- Supports the achievement of goals through personal effort in own work area.
- Impact will be limited to the delivery of own work tasks which will be managed on a day-to-day or task-by-task basis.
- Financial/business impact will typically be considered immeasurable.
Accountability
- Accountable for delivery of own tasks to agreed time and quality standards.
- Typically no awareness of cost and profitability required.
- Performance measured frequently against predefined service level requirements or equivalent metric.
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