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What We Are Looking For:
The LLP-4PL Control Tower is a central hub offering end-to-end supply chain management & visibility with real-time analytics to control and improve logistics performance and overall logistics costs.
Role purpose
We are looking for a responsible Manager for one of our LLP operations where you will be responsible for:
1. Managing a team of logistics professionals in a challenging environment subject to tight lead times and strict quality specifications and sector regulations
2. Developing processes to manage international cargo movements, using the DHL Transport Management System (TMS) linked to different customer solutions and ERPs.
3. Supporting the definition of the relevant performance KPIs and associated target levels, owning the accountability to meet the agreed service speed and quality levels
4. Managing and developing the capabilities of the control tower team, through strong active leadership paired with succession planning focus, business expertise and change management approach
5. Achieving and maintaining in a sustainable manner the agreed Control Tower productivity levels
6. Working closely with all stakeholders to provide the best supply chain solution, actively supporting the agreed savings targets for the business unit
7. Validating and managing the implementation of new business process improvements and service improvements from an operational perspective before launch
8. Actively collaborating with the Value Creation team to develop continuous improvement concepts to meet and exceed customer needs
9. Actively collaborating with the Procurement and Carrier Management team providing the required operational support to agreed transport purchasing and carrier management agendas
10. Actively collaborating with the Warehousing Management team to operationally support the delivery of the warehousing improvement agenda
11. Customer management at operational level with defined customer representatives
12. Deputing for the Head of