What's the job?
In this role, the Sales, Events and Marketing intern will be able to fully experience the sales and marketing department of KIMPTON AYSLA MALLORCA with a hands
- on approach. After completing this program, the intern will have learned what a real sales and marketing department is about and will be fully immersed in the Kimpton Culture.
Your day
- to
- day
SALES
- Learn all aspects of the hotel and all pertaining points of interest of the destination
- Learn hotel room categories and basic information on outlets menus
- Learn and perform all technical aspects of sales and events: work with sales managers on the entire sales process from prospecting to closing including proposals, contracts and resumes and BEOS.
- Attends and participates in all departmental meetings, training sessions and other information meetings as and when requested to do so
- Work closely with other hotel departments to facilitate services agreed upon by the sales office and prospective clients.
- Assist with site inspection and Fam Trips organization
- Follow up with clients regularly during and after departure to ensure satisfaction and secure future bookings.
- Developing new ideas
- Database management
- Assist the Commercial Director on admin tasks
MARKETING
- Develop and execute promotions campaigns in F& B, events and rooms through relevant digital and social media channels.
- Act as a project manager to ensure timely media placements and coordination of production/materials deadlines, in addition to, project expense management
- Verify all advertising for the hotel in digital channels is in alignment with brand voice.
- Maintain all imagery and content within 3rd party sites.
- Engage in proactive online reputation management by surfacing relevant guest comments (positive or negative) in social media channels and responds accordingly.
What we need from you
- Currently studying hospitality management with at least 3 months prior working experience in a hotel or restaurant
- Must have basic knowledge of Microsoft Office, including Outlook, Excel, Word and Powerpoint. Opera or Delphi a plus but not a must.
- Must be fluent in written and spoken English. Must have at least basic spoken Spanish.
What to expect from us
- Opening experience!
- Competitive salary.
- Discounted international room rates.
- Employee recognition programmes.
- Training programmes and access to IHG's training tool.
- Meals whilst on duty