Local Study Operations Line Manager
Leading the skill development of Local Study Operations Managers to ensure effective trial implementation within the country and strong alignment with global strategies. You will oversee the delivery of the country's study portfolio—managing scope, timelines, and budgets—through leadership of LSOM. Working in close partnership with the Country GSSO Head, you will foster, enhance, and sustain an optimal clinical research environment supporting global R&D objectives. You will drive alignment and continuous improvement in LSOM execution by integrating best practices, promoting digital innovation, and facilitating knowledge sharing across the team.
Responsibilities
Ensure the successful delivery of the study portfolio assigned to LSOMs.
Oversee LSOMs' fulfillment of responsibilities throughout the assigned country portfolio, from feasibility through to study close-out.
Monitor portfolio progress, provide risk and quality oversight, and support issue escalation and resolution for LSOMs.
Manage LSOM and LSOM vendor performance to guarantee high-quality study execution, serving as the primary escalation point for local study challenges, driving solutions, and ensuring portfolio targets are met within the country.
Mentor, train, and support the professional development of LSOMs to prepare them for managing complex trials.
Build and maintain a high-performing team.
Facilitate close collaboration between the study strategy team and local study teams to effectively manage the assigned portfolio.
Promote cross-functional collaboration among country teams to ensure successful delivery of the country portfolio.
Support discussions regarding study placement decisions based on country capabilities and growth potential.
Proactively evaluate risks, quality trends, and resource requirements; implement mitigation strategies and drive continuous improvement in country operations.
Lead initiatives to enhance operational efficiency and encourage sharing of best practices.
Manage resource allocation and workload distribution across LSOMs, including both FSP and FTE personnel, to optimize trial execution and align with global priorities.
Ensure adherence to regulatory and quality standards where applicable.
Collaborate with and support the country head in engaging cross-functional stakeholders, aligning on trial deliverables, and managing escalations.
Basic Qualifications
Doctorate degree & 2 years of clinical execution experience
Master's degree & 6 years of clinical execution experience
Bachelor's degree & 8 years of clinical execution experience
Associate's degree & 10 years of clinical execution experience
High school diploma / GED & 12 years of clinical execution experience
Minimum 2 years of experience directly managing people and/or leadership experience leading teams, projects, programs, or directing the allocation of resources
Preferred Qualifications
7 years work experience in life sciences or medically related field, including 4 years of biopharmaceutical clinical research experience obtained working on clinical trials in a biotech, pharmaceutical or CRO company
Experience managing multiple teams / direct reports across multiple clinical functions / trials
Experience at, or oversight of, clinical research vendors (CRO's, central labs, imaging vendors, etc.)
Experience managing clinical operations across relevant geography / region, including strong understanding of local regulatory requirements around global clinical trials
Benefits
Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.
A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans and bi-annual company-wide shutdowns
Flexible work models, including remote work arrangements, where possible
Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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