About NeuralTrust
Si le interesa solicitar este empleo, por favor, asegúrese de cumplir los siguientes requisitos que se enumeran a continuación.
NeuralTrust is a leader in AI & Agent Security, providing enterprises with the security foundations they need to safely deploy and scale AI agents and generative AI applications.
AI agents represent the biggest platform shift since the Internet and mobile. They are transforming how companies operate, make decisions, and interact with customers. Our mission is to make AI & Agent adoption measurable, secure, and compliant for organizations worldwide.
As we scale, ensuring that our clients successfully deploy, adopt, and expand our solutions is mission-critical. If you're excited about working directly with enterprise clients, leading deployments, driving retention and expansion, and operating at the intersection of AI, security, and enterprise software — keep reading.
What You Will Do
Lead the successful deployment and onboarding of NeuralTrust solutions with enterprise clients
Own post-sale client relationships and act as a trusted advisor
Ensure high adoption, measurable value delivery, and long-term client satisfaction
Define success metrics and track client health throughout the lifecycle
Run regular business reviews and performance check-ins
Identify expansion and upsell opportunities within existing accounts
Collaborate closely with Sales on renewals and account growth
Serve as the voice of the customer internally, translating feedback into product insights
Build and scale repeatable client success and deployment processes
Work cross-functionally with Product, Engineering, Sales, and the founding team
You will not be "just another employee" — your execution will directly impact retention, revenue growth, and NeuralTrust's global reputation
About You
Experience in Customer Success, Solutions Delivery, Implementation, or Account Management (3+ years)
Proven track record managing enterprise or mid-market B2B SaaS clients
Strong project management and organizational skills
Commercial mindset with the ability to identify growth opportunities
Comfortable working with both technical and business xbhjioe stakeholders
Ability to explain complex technical concepts clearly
Experience in cybersecurity or enterprise software is a strong plus
Interest or background in AI, AI agents, or enterprise SaaS is highly valued
Proactive, ownership-driven, and results-oriented
Comfortable operating in a fast-paced startup environment
Based in Barcelona
Professional proficiency in English language
Benefits
High-growth, multicultural, and friendly startup environment
Hybrid setup
Work directly with the founding team
Real ownership and impact from day one
Fast learning curve at the forefront of AI & Agent Security
Strong growth opportunities