**Salary**: £34,314 to £37,035
**Working Arrangements**: Full Time
**Hours of Work**: 37 hours a week
**Status of Employment**:Permanent
This post closes at 11.59 pm on the date specified. At Berneslai Homes, we strive to be an ambitious, forward-thinking social housing provider and employer. Working for us offers you a chance to play a real part in improving homes and communities throughout Barnsley.
Managing around 18,000 homes on behalf of Barnsley Council, our ‘3 Cs’ values are at the heart of all we do here - we promise to always put the Customer first, have a Can do attitude to make change happen, and stay Curious to make sure we get things right.
We’re proud to announce that we are the first local authority to achieve the highest C1 grading from the Regulator of Social Housing following our recent inspection. This outcome means that we meet consumer standards as a landlord, identify when issues occur, and implement plans to prevent recurrence—demonstrating our commitment to providing high-quality homes and prioritising tenant safety, needs, and well-being.
***The Responsive Repairs Supervisor role**:
**Are you ready to lead a team that keeps homes safe, functional, and comfortable? We’re looking for two dedicated and proactive Responsive Repairs Supervisors to join our Property Services - Repairs team. This is your chance to play a key role in delivering high-quality, customer-focused repair services across our housing stock.
As our Responsive Repairs Supervisor, you’ll oversee the day-to-day operations of our responsive repairs service. You’ll manage a team of operatives and sub-contractors, ensuring work is completed efficiently, safely, and to the highest standards. You’ll also contribute to service improvements, staff development, and ensure compliance with Health & Safety legislation.
**Key duties and responsibilities of our Responsive Repairs Supervisor**:
- Supervise responsive repair operations and monitor performance.
- Conduct site visits, inspections, and ensure quality control.
- Implement and review operational procedures and risk assessments.
- Support staff training, recruitment, and performance management.
- Respond to customer enquiries, complaints, and insurance claims.
- Deputise for the Senior Responsive Revenue Manager when required.
**What we’re looking for in our Responsive Repairs Supervisor**:
- A Level 3 qualification or equivalent experience.
- Health & Safety training (e.g., SMSTS, SSSTS) or willingness to obtain it.
- Leadership and team management skills.
- A proactive, versátil attitude and a commitment to continuous improvement.
- A customer-first mindset and understanding of Equality and Diversity.
- .Ability to travel as required and work flexible hours when necessary.
***Key Dates**
**Further Information**
For an informal discussion about this role, please contact Phil Newsam, Senior Responsive Revenue Manager on 07725767635.
- This post requires a Basic Criminal Record Check.
- CVs will not be accepted.